DIKSHANT SINGH
Senior System Engineer
Jaipur
Summary
Results-driven Network and System Administrator with extensive hands-on experience in enterprise networking, endpoint management, and client compliance environments. Possesses a robust background in switch configuration, VLANs, endpoint security, and vendor coordination, ensuring seamless operations and enhanced security protocols. Certified RHCSA and CCNA professional adept at supporting large-scale corporate IT infrastructures while implementing innovative solutions to optimize performance and reliability. Committed to leveraging technical expertise to drive organizational success and improve overall system efficiency.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Senior System Engineer
Infosys Limited
10.2025 - Current
- - Working as a System Administrator.
- - Contacting with vendors for laptop service in case of hardware or software issues.
- - Configuring laptops for new users as per client requirements.
- - Network based troubleshooting including configuring switches and VLANs.
- - Securing systems as per client compliance requirements for audits.
- - Working on Workspace ONE for device management.
- - Troubleshooting Citrix related issues.
- - Using Qualys tool for patch management and vulnerability fixes.
- - Handling e-waste activity as per company policy.
- 3A Job
Network Administrator
GAIL India Limited (Client: Sirius Limited, Delhi)
06.2024 - 10.2025
- - Managing enterprise switches including Cisco SG300, Aruba, and Alcatel.
- - Providing LAN support and resolving L1/L2 network issues.
- - Performing VLAN configuration, trunking, and EtherChannel setup.
Linux Administrator
Data Ingenious Pvt. Ltd.
05.2023 - 06.2024
- - Administered Linux servers (Ubuntu) including log monitoring and service management.
- - Performed process management and troubleshooting using system monitoring tools.
- - Managed and supported organizational mail services.
Technical Support Associate
CRM Services Pvt. Ltd. (Teleperformance – Client: Adobe)
01.2021 - 09.2021
- - Provided technical support for Adobe design applications.
- - Delivered remote troubleshooting and customer issue resolution.
- - Managed high-pressure customer interactions while ensuring SLA compliance.
- WFH
Technical Support Engineer
Zeetron Networks
12.2017 - 09.2019
- - Implemented and managed OSTicket for helpdesk operations.
- - Administered pfSense firewall, including IP allocation and internet routing.
- - Provided desktop and onsite technical support.
Education
B.Tech - Electrical & Electronics Engineering
SRM University
Chennai05-2017
High School Diploma -
Samrat Public School
Ajmer , Rajasthan 04.2001 -
Matriculation - Cbse
Mayoor School Ajmer
Ajmer, Rajasthan 04.2001 -
Skills
Networking: VLANs, Switching, Trunking, LAN Troubleshooting
Switches: Cisco, Aruba, Alcatel
Operating Systems: Windows, Linux (RHEL, Ubuntu)
Tools & Platforms: Workspace ONE, Citrix, Qualys, pfSense
Certification
Red Hat Certified System Administrator (RHCSA – RHEL 8)
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge. Dikshant Singh
Timeline
Senior System Engineer
Infosys Limited
10.2025 - Current
Network Administrator
GAIL India Limited (Client: Sirius Limited, Delhi)
06.2024 - 10.2025
Linux Administrator
Data Ingenious Pvt. Ltd.
05.2023 - 06.2024
Technical Support Associate
CRM Services Pvt. Ltd. (Teleperformance – Client: Adobe)
01.2021 - 09.2021
Technical Support Engineer
Zeetron Networks
12.2017 - 09.2019
High School Diploma -
Samrat Public School
04.2001 -
Matriculation - Cbse
Mayoor School Ajmer
04.2001 -
B.Tech - Electrical & Electronics Engineering
SRM University