DIKSHA WAGHMARE
Dombivli
Summary
Health and Wellness Professional with strong leadership and program management skills. Delivered impactful health initiatives through effective organization and adherence to industry standards and compliance mandates. Committed to fostering innovation and continuous growth within a progressive work environment.
Overview
1
1
Language
10
10
years of professional experience
Work History
Wellness Assistant Manager
PINC Insurance & Reinsurance Broker Pvt Ltd.
Mumbai
05.2025 - Current
- Designing healthcare strategies and initiatives depending on the client portfolio, needs for wellness interventions, and changing lifestyle.
- Identified need for advanced wellness services and collaborated with clients to enhance program offerings.
- Implemented additions to wellness programs that addressed changing individual needs and aimed to reduce healthcare expenses.
- Planning, implementation, and coordination of healthcare programs that benefit employee health and well-being
- Provided oversight and direction for project consistency. Managed vendor relationships and negotiated contracts for paid activities.
- Researched and identified potential vendors across India to enhance service offerings.
- Supervised camps and health talks to ensure smooth operations.
- Coordinated grievance resolution and escalated issues to ensure timely responses, improving client satisfaction.
- Coordinated with tech/product team for wellness app requirements, UAT testing
Insurance Agency Manager
Care Health Insurance
Mumbai
02.2024 - 04.2025
- Achieved gross written premium (GWP) targets for assigned territory by strategically managing agent performance.
- Recruitment of new agents, in accordance to laid down regulations regarding agent recruitment. Activated agents by providing essential training and resources to ensure readiness for sales. Trained agents on product knowledge and sales techniques. Monitored business hygiene standards to maintain compliance and operational efficiency under pressure. Ensuring planned spread of business across diverse product lines of the company. Ensuring Agents are motivated and building a long term connect between Agents and the company.
- Monitored and evaluated performance of assigned agents, implementing necessary actions for improvement.
- Monitored and evaluated performance of assigned agents, implementing targeted actions for performance improvement.
- Identified preferred candidate profiles requiring 2 to 3 years of experience in agency functions within insurance.
- Developed comprehensive package of perks and benefits to attract and retain top talent, including salary, allowances, incentives, and mediclaim facilities.
Wellness Executive -Operations
ManipalCigna Health Insurance Pvt. Ltd.
Mumbai
02.2022 - 01.2024
- Implementation of wellness services focused on maximizing engagement and positively influencing healthy behavior change
- Implementation of wellness services focused on maximizing engagement and positively influencing healthy behavior change
- Collaborated with marketing team to identify and address client wellness needs
- OPD tie-up with Pan India vendor's
- Coordinated with tech/product team for wellness app requirements, UAT testing
- Additions to the wellness programs that reflect the changing needs of individuals and reduce healthcare expenses
- Coordinated with clients, brokers, vendors, agents, and branches across India to ensure program oversight and consistency
- Coordinated activities among team members to ensure program execution aligned with goals. with Pan India clients, brokers, vendors, agents, and various branches of our company to ensure program oversight, consistency, and direction
- Managed vendor relationships and negotiated contracts to enhance service delivery
- Resolved client grievances by coordinating with team members and ensuring prompt communication. and escalations, coordinating with team for resolution and responding within one day
- All vendor billing reconciliations, ad hoc reporting, and evaluating impact, update, and risk
Wellness Executive -Operations
Healthindia Insurance TPA PVT. LTD.
Mumbai
12.2018 - 02.2022
- Designing healthcare strategies and initiatives depending on the client portfolio, needs for wellness interventions, and changing lifestyle
- Planning, implementation, and coordination of healthcare programs that benefit employee health and well-being
- Supervised camps and health talks, ensuring seamless execution and resolving issues promptly
- Supervising camps and health talks so they go smoothly without any escalations
- Identified needs for advanced wellness services and facilitated client onboarding to enhance service delivery
- Identified needs for advanced wellness services and facilitated onboarding with the client
- Coordinated with vendors to facilitate program execution and communication. and clients to ensure program oversight, consistency, and direction
- Researched and identified new vendors across various locations in India
- Attending meetings with the marketing team to better understand the wellness needs of the client
DSG Consultant
LearningMate Solutions Private Limited.
Mumbai
08.2018 - 10.2018
- Communicated company focus on eLearning solutions and services for universities, publishers, and corporations to enhance stakeholder understanding.
- Developed engaging content for scenario-based learning and interactive online courses, enhancing instructional design and visual presentation
- Formatted PowerPoint presentations according to client guidelines and specifications. as per the professor's (client's) requirement and their guidelines, which he provided
- Formatted PPT presentations according to client guidelines to ensure alignment with academic standards.
- Outlined company's role in delivering eLearning solutions and services for educational institutions, publishers, and corporations to clarify market positioning.
Junior Associate
Cenveo Publishing Private Limited.
Mumbai
12.2016 - 05.2018
- Company Overview: Provided oversight for printing and typesetting operations at the company.
- Reviewed data from author's file, ensuring accuracy of final print product.
- Verified print product compliance with customer requirements and adherence to guidelines.
- Coordinated with manager to clarify job-related questions, facilitating effective task execution.
- Described company focus on printing and typesetting industries.
Education
B.Sc. - Chemistry
R.J.COLLEGE
Mumbai, IndiaH. S. C. - Science
Maharashtra State Board
Mumbai, IndiaS. S.C. -
Maharashtra State Board
Mumbai, IndiaSkills
- Health program management
- Project management
- Vendor management
- Degital health platforms
- Strategic planning
- Decision making
- Analyzing issues
- Corporate onboarding
- Tele consultation
- Leadership
- Teamwork
- Communication
- Employee engagement
Personal Information
LANGUAGES
- English:, Marathi:, Hindi
- English
- Marathi
- Hindi
HOBBIES AND INTERESTS
Interested in human behaviour and psychology, Cooking, Interacting with people and like to share knowledge with others., Listening to music
PERSONAL INFORMATION
- Date of birth: 06/05/95
- Nationality: Indian
- Marital status: Single
- Date of Birth: 1995-05-06
- Nationality: Indian
- Marital Status: Single
PROUD OF
- Planning : Analysing issues, Decision making, Project Management, Strateric Planing.
- Team Work : Collaboration, Goal Setting, Group Leadership, Ability to work under pressure and willingness to learn and share knowledge with colleagues, Creative thinking, Effectiveness, Productivity.
Languages
English
Beginner
A1
Timeline
Wellness Assistant Manager
PINC Insurance & Reinsurance Broker Pvt Ltd.
05.2025 - Current
Insurance Agency Manager
Care Health Insurance
02.2024 - 04.2025
Wellness Executive -Operations
ManipalCigna Health Insurance Pvt. Ltd.
02.2022 - 01.2024
Wellness Executive -Operations
Healthindia Insurance TPA PVT. LTD.
12.2018 - 02.2022
DSG Consultant
LearningMate Solutions Private Limited.
08.2018 - 10.2018
Junior Associate
Cenveo Publishing Private Limited.
12.2016 - 05.2018
B.Sc. - Chemistry
R.J.COLLEGE
H. S. C. - Science
Maharashtra State Board
S. S.C. -
Maharashtra State Board