Dikshay Shahpuri
Uttam Nagar East
Summary
Dynamic, results-oriented professional dedicated to leveraging expertise and skills to contribute to organizational success while fostering personal and professional growth. Committed to aligning efforts with the company's vision, driving innovation, and enhancing operational efficiency. Eager to embrace new challenges that promote continuous learning and development within a collaborative environment. Passionate about making a meaningful impact through strategic problem-solving and effective teamwork.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Sr. Analyst
R1 RCM GLOBAL Service ltd
09.2022 - Current
- Currently working in R1 RCM GLOBAL Service Pvt Ltd as Senior Analyst in AR Follow UP Process.
- There are Responsibilities in Revenue cycle managment, Denial Managemnt like Coding denials, Eligibility Denial, COB Denial, Auth Denial etc.
Sr. Executive
Tele-Performance
01.2021 - 08.2022
- I was Worked with Tele-Performance for 20 Months As Sr. Executive.
- There are Responsibilities in onfido Process is to Verify the US Government Document Verification Process to take any type of loan’s,Demat Trading Account & All type of Insurance Claim Process etc.
Sr. Customer Service Representative
Concentrix
01.2018 - 01.2021
- I was Worked with Concentrix for 3 Years as Sr. Customer Service Representative.
- There are Responsibilities in Etisalat Proces (UAE) to Take Inbound Calls in Home service Department for Resolve the Complaints Like- WIFI Service, TV setup Box services and Landline Services and ramdown process they moved us in Oppo Process there we would to take inbound calls for resolve the customer complaints and Queries.
Education
Bachelor of Arts - Prog
Delhi University
02-2026
12th - undefined
National Institute of Open Learning
01-2013
10th - undefined
National Institute of Open Learning
01-2009
Skills
Basic software navigation skills
Interests
Listening Music, Traveling, Cooking
Timeline
Sr. Analyst
R1 RCM GLOBAL Service ltd
09.2022 - Current
Sr. Executive
Tele-Performance
01.2021 - 08.2022
Sr. Customer Service Representative
Concentrix
01.2018 - 01.2021
12th - undefined
National Institute of Open Learning
10th - undefined
National Institute of Open Learning
Bachelor of Arts - Prog
Delhi University
Languages
English
Beginner (A1)
Hindi
Beginner (A1)
Punjabi
Beginner (A1)
STRENGTHS
My Quick Learning ability, self-belief, Greater presence of mind, positive attitude, Dedication towards work, work effectively in a team and individually able to handle multiple tasks simultaneously, punctuality and time management.
PERSONAL
- MARITAL STATUS - Single
- GENDER – Male
- NATIONALITY- INDIAN
ADDRESS
RZ-150, 2nd Floor, Indra Park, Near Radha Swami Dairy, Uttam Nagar East, Delhi- 110059.
PLACE
NEW DELHI
SIGNATURE
DIKSHAY SHAHPURI
Hobbies
Traveling
Cooking
Listening to Music
DECLARATION
I hereby declare that the above furnished information is authentic to the best of my knowledge.
STRENGTHS
My Quick Learning ability, self-belief, Greater presence of mind, positive attitude, Dedication towards work, work effectively in a team and individually able to handle multiple tasks simultaneously, punctuality and time management.
PERSONAL
- MARITAL STATUS - Single
- GENDER – Male
- NATIONALITY- INDIAN
ADDRESS
RZ-150, 2nd Floor, Indra Park, Near Radha Swami Dairy, Uttam Nagar East, Delhi- 110059.
PLACE
NEW DELHI
SIGNATURE
DIKSHAY SHAHPURI
Hobbies
Traveling
Cooking
Listening to Music