Dikshita Shah

• Understand the business problem, target audience, learning needs, and develop learning and change objectives to implement in the proposed learning solution
• Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases
• Support the Functional Manger to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements
• Conduct Training Need Analysis (TNA) and develop the training curriculum as per the project quality parameters and industry standards
• Provide team members clear and effective feedback based on reviews with the intent to develop their instructional design skills
• Ensure that the project meets all productivity targets as per the project plans
• Identify opportunities to implement new and innovative learning strategies into the solution

Achievements - Designed the training program that won the prestigious Brandon Hall Excellence Award Best Custom Content - Gold for the Green AI Fundamentals Training Program

• Create custom eLearning solutions and training strategy that cater to every unique requirement
• Collaborate with the Sales team and create proposals for: Scenario-based learning, Game-based learning, System simulations
• Create the CO (Content Outline) and HLD (High Level Design) to be used as blueprint instructions for content development and storyboarding
• Collaborate with the graphics and technical team and review all deliverables (including storyboards, prototype and modules at Alpha, Beta & Gold stage)
• Manage a team of junior IDs and guide them through the project lifecycle process
• Ensure all client expectations are met and outcomes achieved

• Focus on best practices in adult learning principles to produce engaging training that provides effective and efficient knowledge transfer from the training environment to the workplace
• Identify instructional media options that address training needs
• Create High Level Designs (HLDs) and storyboards to be used as blueprint instructions for content development
• Collaborate with the graphics and technical team and review all deliverables (including storyboard, prototype and modules)
• Ensure all client expectations are met and outcomes achieved

Onsite visit to Melbourne, Australia

• Successfully pitched and executed a training program for an Australian telecommunications company during a 2-month onsite visit.
• Conducted needs assessment, designed customized training modules, and delivered interactive sessions to enhance workforce skills.
• Collaborated with key stakeholders to ensure alignment with business objectives and compliance with industry standards.
• Provided hands-on support and post-training evaluation to measure effectiveness and learner engagement.

• Develop training courseware and storyboards for WBTs, Simulations, Game-based Learning, Learning nuggets etc
• Analyse instructional design project requirements and work around the scope and solution
• Create storyboards and animation scripts
• Collaborate with the client and SMEs
• Develop training material associated with the project, including instructor guides, participant guides, hands-on activities and job aids
• Use common tools and templates to design and develop learning deliverables in line with the project scope

• Develop learning and development material for MDIP (Manager Distribution Induction Program)
• Understand the current usage of ‘Catalyst Online’ and facilitate online training of insurance agents
• Understand the scope of the new Learning Management System (LMS) being installed
• Suggest various contents, activities, interactions, communication, and methodology for increasing the usage of ‘Catalyst Online’
• Assist in the implementation of suggested recommendations

• Designed monthly newsletters and press releases
• Improved content quality by conducting thorough research and incorporating industry trends.
• Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
• Successfully launched 'HotelsAvenue' - The world’s greatest solution for travel professionals
• Revamped the 'ResAvenue' website with multiple value-added features