Dilasha Tripathy
Bengaluru
Summary
Proven Business Analyst with a track record of delivering high-quality business solutions and process improvements. Expert in JIRA, and stakeholder engagement, achieving seamless CRM integrations and system enhancements. Excelled in roles requiring analytical prowess and collaborative project management, enhancing client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Business Analyst
Accenture
Bengaluru
06.2024 - Current
- Company Overview: Working for the client company project management, Vodacom South Africa, for core CRM requirements on Oracle Siebel for business strategy and IT consulting, business strategy, and IT consulting.
- CRM Development and Testing.
- Handling client day-to-day delivery.
- Tools used: Oracle-Siebel CRM, JIRA, MAGIC, Agile, Confluence, MS Excel, PowerPoint, SQL, DevOps.
- Stakeholder management, data technology, business analytics, and Scrum Master for client project deliveries.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
Business Analyst
Brillio
Bengaluru
04.2023 - 05.2024
- Company Overview: Working for client company project management- Verizon India for core 5G for business strategy and IT consulting
- Handling client day to day delivery
- Took care of the user stories, release and defect testing with the QA team as the release lead from the BA team.
- Stakeholder management, data technology, business analytics, and Scrum Master for client project deliveries.
Procurement Specialist
TresVista Analytics Pvt Ltd
Bangalore
09.2022 - 04.2023
- Handled procurement requests for the company's requirements for software category items.
Education
Bachelor of Engineering - ELECTRONICS AND INSTRUMENTATION ENGINEERING
RV COLLEGE OF ENGINEERING
BANGALORE, INDIA08-2022
Skills
- JIRA Project Management
- MAGIC
- MS Excel
- SQL Data Analysis
- SDLC Methodology Expertise
- Fundamental Data Structures
- Oracle Siebel Expertise
- CRM management
- DevOps
- Stakeholder Engagement
- Business process improvement
- Business solutions development
- Quality assurance
- Requirements gathering
- Analytical tool implementation
- BI tools expertise
- Workflow Analysis
- User acceptance testing
- Agile methodologies
- Microsoft Office Suite
- CRM systems
- Google suite proficiency
Languages
English
First Language
Hindi
Proficient (C2)
C2
Odia
Proficient (C2)
C2
Timeline
Business Analyst
Accenture
06.2024 - Current
Business Analyst
Brillio
04.2023 - 05.2024
Procurement Specialist
TresVista Analytics Pvt Ltd
09.2022 - 04.2023
Bachelor of Engineering - ELECTRONICS AND INSTRUMENTATION ENGINEERING
RV COLLEGE OF ENGINEERING
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