Dileep Kumar Poojary
IT Head
Bangalore,Karnataka
Summary
Visionary IT leader with a track record of driving digital transformation, cloud adoption, and process automation to enhance business operations. Expertise in cloud infrastructure, AI for healthcare, IT strategy, and automation, leading teams to improve efficiency, scalability, and cost optimization. Passionate about leveraging technology to streamline operations, enhance patient care, and enable business growth.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Head of IT
Narayana Nethralaya
Bangalore
01.2023 - Current
- Spearheaded the migration of a mission-critical enterprise application from on-premise infrastructure to a scalable cloud environment, ensuring zero downtime and seamless business continuity
- Architected an optimized cloud strategy that reduced operational costs by 30%, enhanced system resilience, and improved scalability for future growth
- Achieved a 50% reduction in cloud infrastructure costs by fine-tuning database loads, identifying and resolving performance bottlenecks, and optimizing AWS resource allocation
- Conducted in-depth cost-benefit analysis, selecting the most efficient cloud architecture to maximize scalability, reliability, and system performance
- Implemented proactive monitoring and automation strategies, ensuring long-term cost efficiency and operational excellence
- Architected and deployed scalable AWS cloud solutions, streamlining infrastructure management and allowing developers and support teams to focus on innovation and operations
- Automated provisioning and resource optimization to enhance agility, reduce overhead, and improve system reliability
- Fostered a cloud-first approach, ensuring high availability, security, and cost efficiency while driving IT team productivity and strategic growth
- Led the end-to-end development of a scalable, secure HR mobile application for Android and iOS, leveraging AWS cloud services for high availability and seamless performance
- Designed and implemented a self-service patient portal for appointment booking and streamlined report access, reducing repetitive administrative tasks by 45%
- Led the transition to a fully automated, paperless Performance Management System (PMS), reducing a 45-day process to just 7 days
- Spearheaded the implementation of n8n for process automation, enabling the IT operations team to automate repetitive tasks, significantly improving productivity and efficiency
- Served as a core leadership member, actively contributing to both IT and non-IT decision-making to drive business growth
- Established and maintained strategic relationships with vendors and third-party providers, negotiating contracts, ensuring service level agreements (SLAs) compliance, and optimizing IT solutions
Project Manager
Narayana Nethralaya
Bangalore
01.2019 - 12.2022
- Successfully migrated a fragmented, decentralized EMR system into a unified, centralized database, improving operational efficiency, data integrity, and security
- Conducted a comprehensive gap analysis, ensuring seamless data migration with minimal downtime
- Standardized unit operations across the organization by consolidating multiple independent systems into a single, cohesive software platform
- Authored a 200+ page IT Standard Operating Procedures (SOP) and Handbook, documenting the entire IT infrastructure, setup, and operations
- Managed external IT audits, working closely with auditors to ensure compliance with industry standards and regulatory requirements
- Developed and deployed a custom CRM solution, eliminating manual Excel-based processes and improving operational efficiency
- Collaborated with the software development team to design and implement a custom EMR and PACS system, ensuring seamless integration for healthcare operations
Software Engineer
Narayana Nethralaya
Bangalore
01.2014 - 12.2018
- Spearheaded the in-house development of an HR software system, transitioning processes from manual, paper-based workflows to a fully digital platform
- Oversaw the hospital's shift to a paperless EMR system, leading to a 100% increase in the number of patients seen by doctors
- Developed and managed a Human Resource project focusing on in-house development, resulting in a 30% cost reduction through the automation of processes
- Implemented N8N and Power Automate tools for streamlining IT and operations workflows
Education
Computer Science
Visvesvaraya Technological University
01.2013 - 12.2013
Advanced Certificate - AI for Digital Health & Imaging Programme
IISc.
01.2024 - 12.2024
Architecting on AWS - undefined
01.2022 - 12.2022
Foundations of Project Management - undefined
01.2021 - 12.2021
Project Initiation: Starting a Successful Project - undefined
Skills
- Java
- JavaScript
- Python
- MySQL
- MsSQL
- Postgres
- n8n
- Power Automate
- Jira
- ClickUp
- Slack
- AWS
Skill Sets
Java, JavaScript, Python, MySQL, MsSQL, Postgres, n8n, Power Automate, Jira, ClickUp, Slack, AWS
Additional Information - Hobbies
- Playing Chess
- Coin collection
- Writing script
Training
- Amazon AI Conclave, Gen AI edition, 12/14/23, Help builders and businesses to build smart, customer-centric, scalable solutions in the cloud.
- Workshop on Ayushman Bharat Digital Mission (ABDM), 08/17/23, Health Claims Exchange (HCX) integration on Amazon Web Services (AWS) using AWS HealthLake.
- Informatica ETL Tool Workshop, 04/01/17, Gaining hands-on experience in data integration, transformation, and loading processes.
Degree And Certifications
- B.E. (Computer Science), Visvesvaraya Technological University, 2013
- Advanced Certificate in AI for Digital Health & Imaging Programme, IISc., 2024
- Architecting on AWS, 2022
- Foundations of Project Management, 2021
- Project Initiation: Starting a Successful Project
Timeline
Advanced Certificate - AI for Digital Health & Imaging Programme
IISc.
01.2024 - 12.2024
Head of IT
Narayana Nethralaya
01.2023 - Current
Architecting on AWS - undefined
01.2022 - 12.2022
Foundations of Project Management - undefined
01.2021 - 12.2021
Project Manager
Narayana Nethralaya
01.2019 - 12.2022
Software Engineer
Narayana Nethralaya
01.2014 - 12.2018
Computer Science
Visvesvaraya Technological University
01.2013 - 12.2013
Project Initiation: Starting a Successful Project - undefined
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