Summary
Overview
Work History
Education
Skills
Timeline
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Dileep Kumar Srivastava

Dileep Kumar Srivastava

OPERATIONS DEPARTMENT, LUCKNOW
Lucknow

Summary

Dynamic professional with extensive experience in end-to-end service, repair, and maintenance of Android and Linux-based ePOS devices. Proven expertise in firmware upgrades, OS troubleshooting, and application updates ensures optimal performance of field devices. Strong client relationship management skills foster collaboration with government departments and private sectors while adeptly handling operations and technical support for major projects such as UPPDS, Banking POS, FMS, and Sugar Factories. Skilled in diagnosing hardware defects and replacing faulty components to minimize downtime, alongside effective coordination with central technical teams and local coordinators for seamless project implementation across regions.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Senior Service Engineer - ePOS & Field Operations

Linkwell Telesystems Pvt Ltd
10.2017 - Current
  • Responsible for end-to-end service, repair, and maintenance of Android and Linux-based ePOS devices.
  • Expertise in performing firmware upgradations, OS troubleshooting, and application updates on field devices.
  • Managing and maintaining strong client relationships with both government departments and private sectors.
  • Successfully handling operations and technical support for major projects including UPPDS (Fair Price Shops), Banking POS, FMS, and Sugar Factories.
  • Diagnosing hardware defects, replacing faulty components, and ensuring minimal downtime for ePOS terminals in the field.
  • Coordinating with central technical teams and local coordinators for smooth project implementation across assigned regions.

Education

ITI -

Indira Gandhi Industrial & Vocational Training Center
Sohna, India
06-2003

Schooling - Class XII

R H S Inter Collage
Jaunpur, India
04-2000

Schooling - Class X

R H S Inter Collage
Jaunpur, India
04-1998

Skills

ePOS Repair & Maintenance

Firmware Upgradation

Android POS & Linux OS

Hardware Troubleshooting

Device Configuration

Application Deployment & Updates

IT Infrastructure Support

Technical Diagnostics

Client Handling

Government Project Operations

Timeline

Senior Service Engineer - ePOS & Field Operations

Linkwell Telesystems Pvt Ltd
10.2017 - Current

ITI -

Indira Gandhi Industrial & Vocational Training Center

Schooling - Class XII

R H S Inter Collage

Schooling - Class X

R H S Inter Collage
Dileep Kumar SrivastavaOPERATIONS DEPARTMENT, LUCKNOW