Dileep TM
Sales Manager
Bengaluru
Summary
Dedicated Store Manager with over 12+ years of experience, leading and motivating teams to exceed sales targets and deliver exceptional customer service. Skilled in time management and operation management. Adept at strategic thinking and conflict resolution, consistently achieving sales milestones and turning around performance. Committed to driving sales profitability and strong customer relationships.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Sales Manager
Veka UPVC (Amara Ventures)
05.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Store Manager
Green Trends Salon
09.2019 - Current
- 1. Day to Day Operation Handling
- 2. Inventory Management
- 3. Team Management and Conflicts handling
- 4. Sales - Setting targets to individual and monitoring/reviewing
- 5. Reports s Checklists
- 6. Working P&L
- 7. Ensuring smooth operation
- 8. Team Training and developing the knowledge about service and business
- 9. Best Customer service to ensure they visit again
Cluster Manager
Naturals Salon & Spa (Groom India Pvt Ltd.)
05.2024 - 04.2025
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
Store Manager
Cravings (F&B)
06.2018 - 08.2019
- 1. Day to Day Operation Handling
- 2. Inventory Management
- 3. Team Management and Conflicts handling
- 4. Sales - Target vs Achievement
- 5. Reports s Checklists
- 6. Working P&L - making store profitable
- 7. Ensuring smooth operation
- 8. Best Customer service to ensure they visit again
Store Manager
GET YOUR FIX (F&B)
03.2016 - 05.2018
- 1. Store Management
- 2. Inventory Management
- 3. Team Management-Duty Roster, training, developing
- 4. Sales - chasing target to deliver best
- 5. Customer Service
Store Manager
Cafe Coffee Day (CCD)
06.2012 - 07.2017
- Started my career here as a trainee and by hard work and luck I became store manager.
- 1. The Best Brew Master
- 2. Day to Day Operation
- 3. Sales and Shrinkage control
- 4. P&L
Education
BHM - Hotel Management
SVGH College
01.2012
Class XII - undefined
Govt.PU College
Shanivarasanthe, Kodagu01.2011
Skills
- Fast learner
- Microsoft Office Access
- Leadership
- Strategic Planning
- Sales
Interests
cricket, cooking
Timeline
Sales Manager
Veka UPVC (Amara Ventures)
05.2025 - Current
Cluster Manager
Naturals Salon & Spa (Groom India Pvt Ltd.)
05.2024 - 04.2025
Store Manager
Green Trends Salon
09.2019 - Current
Store Manager
Cravings (F&B)
06.2018 - 08.2019
Store Manager
GET YOUR FIX (F&B)
03.2016 - 05.2018
Store Manager
Cafe Coffee Day (CCD)
06.2012 - 07.2017
Class XII - undefined
Govt.PU College
BHM - Hotel Management
SVGH College
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