Dilip B
Chennai
Summary
- To leverage my skills and expertise in financial management, team leadership, and process optimization in a dynamic and challenging environment. I aim to contribute to the organization's growth and success by driving efficiency, innovation, and continuous improvement, while establishing myself as a valuable asset.
- Professional Synopsis
- Career Beginnings and Experience: Started my career at Cognizant Technology Solutions as a Process Executive in October 2009. Transitioned to Accenture Pvt. Ltd. in 2014 and later served with Tata Consultancy Services (TCS Pvt.) from 2019 to 2022, gaining expertise in end-to-end processes and team management.
- Skills and Strengths: Strong communication skills combined with analytical and problem-solving abilities. Effective team player with adaptability to manage and thrive in a multi-cultural environment. Quick learner with a proven ability to handle challenges and acquire new concepts swiftly.
- Key Achievements: Played a key role at Accenture in managing end-to-end processes and delivering timely results, which led to an opportunity to travel to Denmark for a 3-month project in 2014. Gained valuable international experience and strengthened my leadership and operational skills during this time.
- Current Role: Currently serving as an Accounts and Operations Manager for various entrepreneurs, managing financial operations, cash flow, payroll, and providing strategic advice on fund utilization.
Overview
15
15
years of professional experience
24
24
years of post-secondary education
2
2
Languages
Work History
Accounts and Operations Manager
Accounts and Operations Manager
01.2022 - Current
- Overseeing financial accounts, ensuring accurate record-keeping and financial reporting
- Managing both liquid assets and investments, ensuring funds are available when needed while optimizing returns
- Distributing daily, weekly, and monthly tasks to ensure efficiency and productivity across various teams or departments
- Preparing and delivering detailed reports that summarize financial performance, including cash flow, expenses, and projections, on a daily, weekly, and monthly basis
- Handling payroll processes, ensuring accurate calculations and timely disbursements to employees
- Monitoring cash flow, ensuring the business maintains sufficient liquidity
- Providing strategic financial advice to entrepreneurs on how to allocate funds for growth, reinvestment, and other key business areas
- Managing the company’s cash reserves and ensuring efficient credit management
Business Process Lead
TATA Consultancy Services
08.2019 - 01.2022
- Oversee overall team operations and ensure timely delivery of client expectations
- Lead and mentor the team, providing guidance to meet performance goals and deadlines
- Conduct training sessions for team members on new processes, portfolio management, and account reconciliation
- Handle clearing of customer accounts, including unidentified cash and on-account adjustments
- Regularly connect with offshore teams to understand their requirements and prioritize daily tasks
- Manage checklists and trackers to implement necessary controls, reducing errors and enhancing quality in deliverables
- Maintain a leave planner to ensure proper backup is available, minimizing production disruptions
- Troubleshoot and resolve process and application issues, ensuring smooth workflow and minimal downtime
- Compile process data, SOPs, and samples for internal or external audits
- Nominate team members for training programs to enhance process knowledge and skills
- Evaluate team member performance annually, providing feedback and conducting appraisals based on achievements
- Take ownership of team engagement activities, ensuring a positive and collaborative work environment
Process Analyst
Accenture
04.2014 - 07.2019
- Company Overview: Accenture Receivables & Payables
- Led the transition for OTC (Order to Cash), PTP (Procure to Pay), and RTR (Record to Report) processes
- Earned Six Sigma Green Belt Certification in 2016 for successfully completing Phase I requirements
- Automated the offshore clearance process for associates relocating on payroll transfer
- Spearheaded a quality improvement initiative that increased quality scores from 33% to 97%
- Accenture Receivables & Payables
Senior Process Executive
Cognizant Technology Solutions India Pvt. Ltd
10.2009 - 06.2013
- Completed Lean certification in 2013, demonstrating expertise in process optimization and waste reduction
- Awarded the Phoenix Award for outstanding team contribution
Education
MBA - Finance
Alagappa University
Chennai 04.2001 - Current
Bachelor of Commerce - undefined
SRM Arts & Science College
Skills
Strong communication skills
Analytical abilities
Problem-solving abilities
Effective team player
Adaptability
Multi-cultural environment
Quick learner
Ability to handle challenges
Ability to acquire new concepts swiftly
Accomplishments
- Won MR. Asia Title in Men’s Physique competition 2017
- Represented CTS in Shuttle Badminton and Volleyball
- Talent Acquisition lead Accenture
Personal Information
- Passport Number: K7883531
- Date of Birth: 10/24/88
- Nationality: Indian
- Marital Status: Married
Timeline
Accounts and Operations Manager
Accounts and Operations Manager
01.2022 - Current
Business Process Lead
TATA Consultancy Services
08.2019 - 01.2022
Process Analyst
Accenture
04.2014 - 07.2019
Senior Process Executive
Cognizant Technology Solutions India Pvt. Ltd
10.2009 - 06.2013
MBA - Finance
Alagappa University
04.2001 - Current
Bachelor of Commerce - undefined
SRM Arts & Science College
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