Dilip Das
Faridabad
Summary
Accomplished executive with a proven track record in business operations, demonstrating exceptional leadership and staff development skills. Expertise in fostering trust and effective communication across organizational levels. Successfully coordinated strategic business plans with board members and C-suite executives, driving key objectives and organizational success. Committed to leveraging talents in environments that prioritize growth and self-development.
Overview
7
7
years of professional experience
Work History
Team Leader
Enser Communication Pvt LTD
01.2025 - Current
- Determined consumer needs to provide products and services appealing to larger market.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Implemented strategic plans to enhance team performance and productivity.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Established clear expectations for employees, providing guidance when needed.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained positive working relationship with fellow staff and management.
Unit Manager: - Loan & Credit Card
My Money Mantra
NOIDA
01.2021 - Current
- Supervise a team of loan officers, assigning tasks, providing coaching, and performance feedback
- Monitor individual performance metrics and identify areas for improvement
- Monitor loan origination processes for accuracy and compliance
- Prepare regular reports for senior management on loan performance, market trends, and risk assessments
- Provide insights to inform strategic lending decisions
Business Advisor – Consultant
Franchise India
FBD
01.2021 - 01.2022
- Manages Pan India client for new start-up
- Co-ordination with pan India sales team
- Providing legal, economic and market advice
- Generate revenue by implementing and executing strategies to achieve sales targets
- Communicates company goals, safety practices and deadlines to team
- Motivates team members and assesses performance
Senior Subject Matter Expert- Sales
Navigant International Technologies
Okhla
01.2020 - 01.2021
- Manages Pan India cases of IT related sales
- Take care of disbursed amount and cases
- Communicates company goals, safety practices and deadlines to team
- Motivates team members and assesses performance
Senior Executive - Credit Cards
Indialends
Gurgaon
01.2018 - 01.2020
- Manages SBI credit cards- Pan India
- Manages daily target and leads a team of 10 employees
- Take care of my performance as well as of the team
- Identifies potential buyers and convince them to buy credit cards
- Used to sell SBI, HDFC, ICICI, AMEX, CITI, RBL and Yes Bank credit cards
Education
Graduation -
Delhi University
Senior Secondary -
CBSE
Matriculation -
CBSE
Skills
- Strong Work Ethic
- Team-Oriented Approach
- Effective Task Prioritization
- Consistent On-Time Performance
- Effective Time Management
- Dedication to Continuous Involvement
- Team Management
- Sales Performance Optimization
- Performance metrics
- Coaching techniques
- Team motivation
- Performance improvement
Other Attributes
I am a very hard working and fast learner, my work passion and sincerity has helped me achieve success in my career.
Personal Information
- Date of Birth: 07/14/96
- Marital Status: Married
Family
- Father
- Mother
- Wife
- Brother
Academic Qualification
- Graduation from Delhi University
- Senior Secondary from CBSE, Delhi
- Matriculation from CBSE, Delhi
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Team Leader
Enser Communication Pvt LTD
01.2025 - Current
Unit Manager: - Loan & Credit Card
My Money Mantra
01.2021 - Current
Business Advisor – Consultant
Franchise India
01.2021 - 01.2022
Senior Subject Matter Expert- Sales
Navigant International Technologies
01.2020 - 01.2021
Senior Executive - Credit Cards
Indialends
01.2018 - 01.2020
Graduation -
Delhi University
Senior Secondary -
CBSE
Matriculation -
CBSE
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