Dilip Gorijala
Hyderabad
Summary
Seasoned Technology Leader with over 20 years in IT, specializing in Data/BI/Analytics, Software Development, Cloud Computing, Infrastructure, and AI/ML. Proven expertise in delivering complex projects on time and within budget, aligning technical execution with strategic business goals for measurable impact. Skilled in program management, resource optimization, and risk mitigation, with a strong focus on driving innovation and operational efficiency. Adept at leading cross-functional teams in Cloud, Infrastructure, and Applications, and identifying business growth opportunities to maximize ROI. Passionate about continuous improvement and fostering scalable, sustainable solutions that drive long-term success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Architect/Project Manager - Cloud and Analytics
FHPL TPA Pvt. Ltd
01.2021 - Current
- Managed multiple projects simultaneously, ensuring timely completion of each without compromising quality standards.
- Ensure cost-effective allocation of technology resources and oversee procurement.
- Understanding emerging technology trends, guiding the adoption of new systems to enhance organizational effectiveness.
- Maintained compliance with cybersecurity regulations and measures and tracked, assessed, integrated and reported on modernization and migration processes.
- Collaborated with development and operations teams to develop practical automation solutions and custom modules.
- AI/ML technology implementation in digitization, automation and fraud controls.
- Implementation of Ticketing tool for internal and external customers, end to end implementation of all Jira products for project management and ticketing tools.
Solution Architect
ENORMOUS IT SERVICES PVT LTD
03.2017 - 12.2020
- Developed and delivered technical training designed to enable and educate software implementation partners.
- Established metrics-driven monitoring processes to proactively identify opportunities for architectural improvements.
- Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
- Supervised deployments and provided troubleshooting and user support.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
Head of MIS
Digicel Fiji Ltd
02.2016 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Developed custom dashboards and visualizations to provide actionable insights for key stakeholders.
- Evaluated third-party BI tools, making recommendations for cost-effective solutions that aligned with company objectives.
- Managed a team of BI analysts, fostering professional development and continuous learning opportunities.
- Provided training to end users, ensuring proper understanding and utilization of business intelligence reports and tools.
- Performed ad-hoc analyses upon request from senior management or other departments requiring specialized support or insight into specific issues or challenges faced by the organization.
EIM Operations Analyst
IntraMart India Ltd
06.2014 - 01.2016
- Solved complex business problems by developing custom ETL strategies tailored to specific needs.
- Increased data accuracy through rigorous validation checks during the ETL process.
- Mentored junior developers, sharing knowledge of best practices in ETL development and design.
- Reduced application downtime with proactive identification and resolution of potential issues through comprehensive performance testing and monitoring.
MIS Manager
Digicel (PNG) Ltd
08.2013 - 03.2014
- Championed data-driven culture within the organization, promoting a deeper understanding of critical business trends and opportunities.
- Managed a high-performing MIS team, fostering collaboration and continuous improvement for optimal results.
- Established robust data governance protocols, safeguarding sensitive information while ensuring regulatory compliance.
- Collaborated with cross-functional teams to identify key performance indicators and establish meaningful metrics for tracking progress.
- Enhanced organizational agility by developing real-time performance dashboards, enabling rapid response to emerging business challenges.
Consultant (Remote Support)
Digicel (PNG) Ltd
12.2012 - 05.2013
- Addressed critical issues in a timely manner, minimizing downtime and ensuring uninterrupted service levels.
- Enhanced data integration by designing and implementing efficient ETL processes.
- Implemented robust error handling techniques, resulting in fewer data discrepancies during the ETL process.
- Improved collaboration between IT and business stakeholders through clear communication of project goals and progress updates.
MIS Specialist/MIS Manager
Digicel (PNG) Ltd
06.2008 - 11.2012
- Optimized company database systems for better performance, leading to quicker access to vital information and decisionmaking.
- Contributed to budget planning efforts by providing accurate estimates for required hardware/software upgrades or replacements.
- Evaluated new technologies for potential implementation within the organization''s IT infrastructure, staying ahead in industry advancements.
- Led a team of IT professionals to successfully complete several high-priority projects on time and within budget constraints.
- Improved data accuracy by conducting thorough reviews of existing databases, identifying inconsistencies and rectifying discrepancies.
- Developed custom MIS reports for various departments, enabling them to monitor key performance indicators effectively.
- Supported project management activities through detailed documentation and effective communication with stakeholders from diverse backgrounds.
- Served as a subject matter expert in MIS-related topics, providing guidance and support to colleagues when needed.
- Established robust backup procedures that protected critical data against loss due to hardware failures or other unforeseen events.
- Trained end-users on the proper use of MIS applications, enhancing their understanding of the tools and improving overall efficiency.
ETL Developer
Route Technologies Pvt Ltd
05.2005 - 05.2008
- Designed integration tools to combine data from multiple, varied data sources such as RDBMS, SQL.
- Streamlined data flow between multiple systems through the creation of efficient ETL pipelines and APIs.
- Wrote and optimized in-application SQL statements.
- Assisted in the migration of legacy systems to modern platforms, ensuring seamless integration with existing workflows.
- Managed data quality issues during ETL processes, directing qualitative failures to team lead for amelioration.
- Reduced processing time for ETL tasks through the implementation of parallel execution strategies.
Education
Bachelor of Engineering (Computer Science) -
JNTU Hyderabad
CDAIO - Digital Transformation And AI
ISB
Hyderabad 06.2024 - Current
Skills
- Technology strategy alignment
- Operational efficiency
- IT risk mitigation
- Regulatory compliance
- Security policy development
- Disaster recovery planning
- Cloud migration
- Capacity forecasting
Technical Background
Windows, Unix, Solaris, Informatica, Business Objects, MSBI, Talend, Tableau, Power BI, Azure synapse, AWS Quicksight, Azure, AWS, GCP, SQL, PL/SQL, Shell Scripting, VB.Net, Oracle, MS SQL server, Netezza, Telecommunications, Insurance/TPA, Healthcare, Finance, CI/CD pipeline, AI/ML, Fraud control.
Certification
AWS Certified Solutions Architect Associate
Timeline
CDAIO - Digital Transformation And AI
ISB
06.2024 - Current
Architect/Project Manager - Cloud and Analytics
FHPL TPA Pvt. Ltd
01.2021 - Current
Solution Architect
ENORMOUS IT SERVICES PVT LTD
03.2017 - 12.2020
Head of MIS
Digicel Fiji Ltd
02.2016 - 02.2017
EIM Operations Analyst
IntraMart India Ltd
06.2014 - 01.2016
MIS Manager
Digicel (PNG) Ltd
08.2013 - 03.2014
Consultant (Remote Support)
Digicel (PNG) Ltd
12.2012 - 05.2013
MIS Specialist/MIS Manager
Digicel (PNG) Ltd
06.2008 - 11.2012
ETL Developer
Route Technologies Pvt Ltd
05.2005 - 05.2008
Bachelor of Engineering (Computer Science) -
JNTU Hyderabad
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