Dilip Patra

• Managing activities related to an area's business and customer relations with Repair, Maintenance, and Quality. Daily customer site visiting planning. Quick and efficient solving of customer site issues, whenever any arise.
• Day-to-day customer support.
• Commissioning and installation of new plants of crushing and vibrating equipment at site.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
• Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members, and adopting industry best practices.
• Transformed underperforming teams into productive, profitable teams.
• Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
• Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
• Developed and implemented strategies to improve customer service and increase sales.
• Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.
• Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
• Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
• Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
• Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Built relationships with customers and community to establish long-term business growth.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

• Responsible for customer relations of Jharkhand and Nepal, with business growth for company, as well as providing service support to LCS engineers of Eastern region.
• Very well technical experience in assembly and disassembly of different types of crushing, vibrating, and screening and conveyor machineries.
• Very closely familiar with all models of Nord wheeler/Mobile Plants, Fixed or Stationary Plants, and Lokotracks.
• Mechanical, Electrical, Hydraulic, and Automation problem troubleshooting and remedial action taking at site level by root cause analysis.
• Remotely or by physically supporting LCS sites for any major breakdowns.
• Arrange engineers where needed to visit customer sites.
• Attending to customer site whenever special technical investigation is required to determine root cause of mechanical failure of different types of components of crushing and screening equipment.
• Good experience in hydraulic and lubrication system inspection and taking remedial action to avoid problems that come while running.
• Very well work experience in operational and maintenance practical application of different types of Jaw Crusher, Cone Crusher, Barmac, Screen, and Feeder.
• Attending to customer site whenever required, on customer demand, to rectify problems that occur during operation, and suggesting whatever needs to be done. Also, providing required, recommended spare parts that they need to completely rectify machine on-site.
• Experienced for major repairing at site, like bearing replacement of Jaw, Cone, Screen, and VSI.
• Periodic and breakdown maintenance processes for crushing and vibrating equipment at site, whenever required, to refurbish entire crusher or screen at site level or at workshop.
• Quality health check-ups of entire crushing plant, crushing, and vibrating equipment at site by dimensionally and visually after complete dismantling to see present condition of equipment before shifting to other and new project. This helps customer determine whether they need to rectify or refurbish equipment or get it ready for new project.
• Inspection of all components of all kinds of old and used crushing and screening machinery after dismantling and making assessment report and spares recommendation to repair equipment completely.
• Preparing inspection report and assembly clearance report for record.
• Data recording for all assembly requirements, whatever are maintained during assembly at Repair Facility or site level.
• Recommissioning of repaired crushing and vibrating equipment at site.
• Assisted in budget planning and management, allocating resources strategically for optimal department performance.
• Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within force.

• Responsible for customer relations of Jharkhand and Nepal, with business growth for company, as well as providing service support to LCS engineers of Eastern region.
• Very well technical experience in assembly and disassembly of different types of crushing, vibrating, and screening and conveyor machineries.
• Very closely familiar with all models of Nord wheeler/Mobile Plants, Fixed or Stationary Plants, and Lokotracks.
• Mechanical, Electrical, Hydraulic, and Automation problem troubleshooting and remedial action taking at site level by root cause analysis.
• Remotely or by physically supporting LCS sites for any major breakdowns
• Arrange engineers where needed to visit customer sites.
• Attending to customer site whenever special technical investigation is required to determine root cause of mechanical failure of different types of components of crushing and screening equipment.
• Good experience in hydraulic and lubrication system inspection and taking remedial action to avoid problems that come while running.
• Very well work experience in operational and maintenance practical application of different types of Jaw Crusher, Cone Crusher, Barmac, Screen, and Feeder.
• Attending to customer site whenever required, on customer demand, to rectify problems that occur during operation, and suggesting whatever needs to be done. Also, providing required, recommended spare parts that they need to completely rectify machine on-site.
• Experienced for major repairing at site, like bearing replacement of Jaw, Cone, Screen, and VSI.
• Periodic and breakdown maintenance processes for crushing and vibrating equipment at site, whenever required, to refurbish entire crusher or screen at site level or at workshop.
• Quality health check-ups of entire crushing plant, crushing, and vibrating equipment at site by dimensionally and visually after complete dismantling to see present condition of equipment before shifting to other and new project. This helps customer determine whether they need to rectify or refurbish equipments or get them ready for new project.
• Inspection of all components of all kinds of old and used crushing and screening machinery after dismantling and making assessment report and spares recommendation to repair equipment completely.
• Preparing inspection report and assembly clearance report for record.
• Data recording for all assembly requirements, whatever are maintained during assembly at Repair Facility or site level.
• Recommissioning of repaired crushing and vibrating equipment at site.

Responsible for customer relations of Jharkhand and Nepal, with business growth for company, as well as providing service support to LCS engineers of Eastern region.

• Very well technical experience in assembly and disassembly of different types of crushing, vibrating, and screening and conveyor machineries.
• Very closely familiar with all models of Nord wheeler/Mobile Plants, Fixed or Stationary Plants, and Lokotracks.
• Mechanical, Electrical, Hydraulic, and Automation problem troubleshooting and remedial action taking at site level by root cause analysis.
• Remotely or by physically supporting LCS sites for any major breakdowns
• Arrange engineers where needed to visit customer sites.
• Attending to customer site whenever special technical investigation is required to determine root cause of mechanical failure of different types of components of crushing and screening equipment.
• Good experience in hydraulic and lubrication system inspection and taking remedial action to avoid problems that come while running.
• Very well work experience in operational and maintenance practical application of different types of Jaw Crusher, Cone Crusher, Barmac, Screen, and Feeder.
• Attending to customer site whenever required, on customer demand, to rectify problems that occur during operation, and suggesting whatever needs to be done. Also, providing required, recommended spare parts that they need to completely rectify machine on-site.
• Experienced for major repairing at site, like bearing replacement of Jaw, Cone, Screen, and VSI.
• Periodic and breakdown maintenance processes for crushing and vibrating equipment at site, whenever required, to refurbish entire crusher or screen at site level or at workshop.
• Quality health check-ups of entire crushing plant, crushing, and vibrating equipment at site by dimensionally and visually after complete dismantling to see present condition of equipment before shifting to other and new project. This helps customer determine whether they need to rectify or refurbish equipment or get them ready for new project.
• Inspection of all components of all kinds of old and used crushing and screening machinery after dismantling and making assessment report and spares recommendation to repair equipment completely.
• Preparing inspection report and assembly clearance report for record.
• Data recording for all assembly requirements, whatever are maintained during assembly at Repair Facility or site level.
• Recommissioning of repaired crushing and vibrating equipment at site.
• Achieved customer satisfaction with timely resolution of technical issues and clear communication.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.

• Responsible for customer relations of Jharkhand and Nepal with business growth for company as well as providing service support to LCS engineers of Eastern region.
• Very well technical experience in assembly & disassembly of different type of crushing, vibrating, and screening & conveyor machineries
• Very closely familiar with all models of Nord wheeler/Mobile Plants, Fixed or Stationary Plants, and Lokotracks.
• Mechanical, Electrical, Hydraulic, and Automation problem troubleshooting and remedial action taking at site level by root cause analysis.
• Remotely or by physically supporting LCS sites for any major breakdowns
• Arrange engineers where needed to visit customer sites.
• Attending to customer site whenever special technical investigation is required to determine root cause of mechanical failure of different types of components of crushing and screening equipment.
• Good experience in hydraulic and lubrication system inspection and taking remedial action to avoid problems that come while running.
• Very well work experience in operational and maintenance practical application of different types of Jaw Crusher, Cone Crusher, Barmac, Screen, and Feeder.
• Attending to customer site whenever required, on customer demand, to rectify problems that occur during operation, and suggesting whatever needs to be done. Also, providing required, recommended spare parts that they need to completely rectify machine on-site.
• Experienced for major repairing at site, like bearing replacement of Jaw, Cone, Screen, and VSI.
• Periodic and breakdown maintenance processes for crushing and vibrating equipment at site, whenever required, to refurbish entire crusher or screen at site level or at workshop.
• Quality health check-ups of entire crushing plant, crushing, and vibrating equipment at site by dimensionally and visually after complete dismantling to see present condition of equipment before shifting to other and new project. This helps customer determine whether they need to rectify or refurbish equipment or get them ready for new project.
• Inspection of all components of all kinds of old and used crushing and screening machinery after dismantling and making assessment report and spares recommendation to repair equipment completely.
• Preparing inspection report and assembly clearance report for record.
• Data recording for all assembly requirements, whatever are maintained during assembly at Repair Facility or site level.
• Recommissioning of repaired crushing and vibrating equipment at site.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Engaged in first-level support for customers requiring routine support and troubleshooting.

• Responsible for customer relations of Jharkhand and Nepal, with business growth for company, as well as providing service support to LCS engineers of Eastern region.
• Very well technical experience in assembly and disassembly of different types of crushing, vibrating, and screening and conveyor machineries.
• Very closely familiar with all models of Nord wheeler/Mobile Plants, Fixed or Stationary Plants, and Lokotracks.
• Mechanical, Electrical, Hydraulic, and Automation problem troubleshooting and remedial action taking at site level by root cause analysis.
• Remotely or by physically supporting LCS sites for any major breakdowns
• Arrange engineers where needed to visit customer sites.
• Attending to customer site whenever special technical investigation is required to determine root cause of mechanical failure of different types of components of crushing and screening equipment.
• Good experience in hydraulic and lubrication system inspection and taking remedial action to avoid problems that come while running.
• Very well work experience in operational and maintenance practical application of different types of Jaw Crusher, Cone Crusher, Barmac, Screen, and Feeder.
• Attending to customer site whenever required, on customer demand, to rectify problems that occur during operation and suggesting whatever needs to be done. Also, providing required recommended spare parts that they need to completely rectify machine on-site.
• Experienced for major repairing at site, like bearing replacement of Jaw, Cone, Screen, and VSI.
• Periodic and breakdown maintenance processes for crushing and vibrating equipment at site, whenever required, to refurbish entire crusher or screen at site level or at workshop.
• Quality health check-ups of entire crushing plant, crushing, and vibrating equipment at site by dimensionally and visually after complete dismantling to see present condition of equipment before shifting to other and new project. This helps customer determine whether they need to rectify or refurbish equipment or get them ready for new project.
• Inspection of all components of all kinds of old and used crushing and screening machinery after dismantling and making assessment report and spares recommendation to repair equipment completely.
• Preparing inspection report and assembly clearance report for record.
• Data recording for all assembly requirements, whatever are maintained during assembly at Repair Facility or site level.
• Recommissioning of repaired crushing and vibrating equipment at site.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.