DILIPKUMAR MALIVAD
Summary
Results-driven Manager of Operations known for high productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and project success.
Overview
7
7
years of professional experience
Work History
Area Operations Manager
Awadh
Surat
11.2024 - Current
- Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated equipment sales and service functions to enhance efficiency and deliver optimum customer service.
- Provided technical expertise in developing new processes or products within the area operations team.
- Identified opportunities for process improvement through analysis of existing systems and procedures.
- Managed daily operations of the area, including scheduling, training and supervision of personnel.
SLP Manager + Operations
Awadh Logistics
Surat
11.2019 - 11.2024
- Ensure peak warehouse efficiency by supervising, training, and setting operational goals to prioritize customer satisfaction.
- Develop systems for product handling, storage, equipment utilization, inventory, and shipping.
- Lead the team to resolve operational issues and achieve performance goals.
- Oversee daily operations, inventory control, and logistics management.
- Review workflows, staffing, space allocation, and equipment to meet productivity, quality, and customer service standards.
- Maintain a safe work environment by enforcing standards and complying with regulations.
Warehouse Operations Manager (Amazon)
NTex Transportation Services Pvt Ltd (ElasticRun)
09.2021 - 10.2024
- Led a team of 130 associates, managing daily inbound/outbound shipments and warehouse operations.
- Supervised and trained staff to ensure efficiency, meeting 25+ compliance metrics.
- Optimized product handling, inventory management, and shipping processes to improve performance.
- Managed P&L, budget, and logistics while enhancing on-time service delivery and customer experience.
- Identified process gaps and tech issues, recovering revenue and driving improvements.
- Ensured compliance with safety standards and legal regulations.
Executive-Operations
Bifme Baying Service
01.2018 - 01.2019
- Plan daily priorities based on wholesale, e-commerce, and distributor orders, communicating responsibilities and timing with the team and Operations Manager.
- Oversee picking, packing, and shipping processes in both physical and system-based operations.
- Monitor carrier schedules to ensure timely pickups and align picking/packing with those schedules.
- Investigate and resolve issues related to shipping errors, breakage, and product loss.
- Ensure on-time order delivery and troubleshoot shipping process issues (equipment, carriers, etc.).
- Maintain workstation and ensure timely updates.
- Identify and resolve bottlenecks in warehouse processes.
- Oversee warehouse cleanliness and safety standards.
Education
Certificate program in e-commerce & logistics Mgt -
We school Welingkar Education
Pune01.2024
BSC - Chemistry
Shree Guru Govind University
Gujarat01.2020
12th - Science
GSHEB
Gujarat01.2012
10th -
GSEB
Gujarat01.2010
Skills
- Warehouse Management
- Supply Chain Management
- Process Implementation
- People Management (ESAT)
- Compliance & Licensing
- Strategy and Planning
- Demand & Supply (PnL)
- Quality Assurance
- Procurement & Cost Control
- Stakeholder Management
- Cost Optimization
- First, Middle & Last Mile Delivery
- SLP
- Team leadership
- Problem solving
- Operational planning
- Multitasking
- Analytical skills
- Conflict resolution
Disclaimer
I, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Area Operations Manager
Awadh
11.2024 - Current
Warehouse Operations Manager (Amazon)
NTex Transportation Services Pvt Ltd (ElasticRun)
09.2021 - 10.2024
SLP Manager + Operations
Awadh Logistics
11.2019 - 11.2024
Executive-Operations
Bifme Baying Service
01.2018 - 01.2019
Certificate program in e-commerce & logistics Mgt -
We school Welingkar Education
BSC - Chemistry
Shree Guru Govind University
12th - Science
GSHEB
10th -
GSEB
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