Dilip Kumar Shanmugam
Bangalore
Summary
Accomplished Business Development & Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
14
14
years of professional experience
Work History
Business Development Manager
Inframart Realtech India Pvt Ltd
Bangalore
07.2024 - Current
- Spearheaded sales and business development efforts for Zip Water and Water Logic products across diverse industries, including corporate customers, Fortune 500 companies, PMCs, pharmaceuticals, the hospitality sector, and luxury hotels.
- Consistently achieved and exceeded sales targets through effective client engagement and tailored product solutions.
- Experience as a consultant with a startup team in a matrixed environment.
- Negotiated and closed complex sales deals, resulting in significant revenue growth across various organizational departments, including facilities, operations, administration, finance, company, and real estate heads.
Business Development Manager
Bangalore Film Academy
Bangalore
02.2022 - 07.2024
- Developed and executed strategic plans to boost student enrollments and revenue at the Bangalore Film Academy.
- Achieved sales targets by effectively promoting academy courses to potential students and clients.
- Managed customer relationships to ensure high satisfaction and repeat business.
- Organized workshops, seminars, and networking events to attract students and professionals.
Customer Support
Amazon Development Centre
Bangalore
08.2021 - 12.2021
- Provided customer support via the online portal.
- Routed customers to the appropriate departments for issue resolution.
- Experience in collaborating across global and multi-functional teams, and navigating environments.
- Ability to support markets in different time zones, including North America.
Sales Professional
SRG Asia Pacific SDN BHD – BETTER PLACE IMMIGRATION
Kuala Lumpur
01.2019 - 03.2020
- Achieved monthly sales targets consistently.
- Maintained excellent customer satisfaction and reviews.
- Promoted from sales executive to sales professional within five months.
Business Development Manager
Solaris Business Centre
Bangalore
02.2015 - 10.2018
- Drove branch profitability, and maintained full occupancy.
- Provided guidance to clients on products and services.
- Managed customer queries and relationships effectively.
- Recognized as the Best Business Development Manager of the branch (2016-2017).
Marketing Coordinator
Shirdi Sai Ceramics
Bangalore
01.2011 - 01.2013
- Orchestrated advertisement strategies aimed at boosting revenue.
- Assisted customers with product selection, sizing and styling.
- Greeted customers to determine wants or needs.
- Analyzed customer feedback to inform product improvements or new offerings.
Education
Bachelor of Commerce -
The Global Open University
MBA - Marketing
New Horizon College
Skills
- Microsoft Office
- Google Search Engine
- LinkedIn corporate social media handling
- Trouble ticketing
- Inside Amazon
- Sales Funnel Management
- Customer Insights
- Competitive analysis
- Negotiation skills
- Territory management
- Team lead
- Lead generation / Pipeline management
Hobbies and Interests
- Indoor and outdoor sports
- Traveling
- Cooking
- Reading books
- Fitness enthusiast
- Scuba diving
Languages
English
First Language
Tamil
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
kannada
Elementary (A2)
A2
Timeline
Business Development Manager
Inframart Realtech India Pvt Ltd
07.2024 - Current
Business Development Manager
Bangalore Film Academy
02.2022 - 07.2024
Customer Support
Amazon Development Centre
08.2021 - 12.2021
Sales Professional
SRG Asia Pacific SDN BHD – BETTER PLACE IMMIGRATION
01.2019 - 03.2020
Business Development Manager
Solaris Business Centre
02.2015 - 10.2018
Marketing Coordinator
Shirdi Sai Ceramics
01.2011 - 01.2013
Bachelor of Commerce -
The Global Open University
MBA - Marketing
New Horizon College
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