Dilkusha Khanam
BANGALORE
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
5
5
years of professional experience
Work History
Team Manager
Wizklub Learning -Infinity Learn
BANGALORE, IN
11.2022 - Current
- Led team of 20 and 2 TLs, providing guidance and performance evaluations to drive individual and team success.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Monitored competitive activities within assigned accounts and communicated findings to management.
- Collaborated with sales team members to develop solutions tailored to customer needs.
- Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
- Sought out opportunities for upselling additional products or services to existing customers.
Team Leader
Wizklub Learning
BANGALORE, IN
10.2021 - 10.2022
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Monitored competitor activities within the marketplace to identify potential threats or opportunities.
- Implemented strategies to increase sales volume for key accounts while ensuring profitability targets were met.
- Collaborated with cross-functional teams, including marketing, product development, and customer service. To improve services offered to existing clients.
- Prepared periodic reports on progress achieved against sales objectives set by management team.
BDA
Wizklub Learning
BANGALORE, IN
08.2020 - 09.2021
- Identified new business opportunities within existing accounts as well as potential new customers.
- Ensured compliance with company policies when dealing with key accounts.
- Established long-term strategic partnerships with key decision makers at target organizations.
- Coordinated delivery schedules with suppliers and customers for maximum efficiency.
- Managed customer relationships to ensure satisfaction and loyalty.
- Created presentations for use in client meetings to demonstrate product features and benefits.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Maintained positive working relationships with retailers and representatives.
HR Intern
Wizklub Learning
BANGALORE, IN
01.2020 - 06.2020
Education
PGDM (Finance and HR) -
IFIM Business School
BangaloreBBA -
Magadh Mahila College (Patna University)
PatnaSkills
- Strategic planning
- Customer Focus
- Adaptability and Flexibility
- Lead Generation
- Decision-Making
- Sales techniques
Accomplishments
- Accomplished number one spot as an executive for 6 months amongst which I have achieved the best spot throughout.
- Achieved best executive for all the 6 months before promoted as a team leader.
- Honored as best team leader for several months due to 100% of the targets were achieved as a team where each team member contributed more than the desired numbers.
- Achieved greater numbers being a team manager couple of times.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Timeline
Team Manager
Wizklub Learning -Infinity Learn
11.2022 - Current
Team Leader
Wizklub Learning
10.2021 - 10.2022
BDA
Wizklub Learning
08.2020 - 09.2021
HR Intern
Wizklub Learning
01.2020 - 06.2020
PGDM (Finance and HR) -
IFIM Business School
BBA -
Magadh Mahila College (Patna University)
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