Tableau Dashboard Developer
Dilli Babu Palani
Team Manager & Product Owner
Chennai
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 2 years of extensive leadership experience in Publishing industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of Publication products. Ready to offer 2 years of experience and take on a dynamic new position.
Overview
16
16
years of professional experience
18
18
years of post-secondary education
2
2
Languages
Work History
Team Manager
Clarivate
Chennai
10.2021 - Current
- Manage a diverse team to support content processing and direct customer value add in Clarivate products.
- Create a culture focused on execution and performance. Ensure key performance indicators for quality, timeliness and completeness are established and delivered, with reporting, best practices, and robust quality control to drive continuous improvement.
- Set and execute clear operational delivery, including development and operational standards and SLAs that create a robust set of processes (manual and automated) for operational needs within Clarivate’s Content ecosystem.
- Help define and manage the wider team’s finances, reconciling volumes with vendor spend and headcount.
- Build a customer-focused Content team and develop an environment which stimulates innovation.
- Play a role in major decisions and initiatives in a manner that will enable the Content Function to achieve its long-term objectives.
- Act with velocity and focus to promote the services of the Content organization.
- Communicate initiatives to senior management, set timelines and manage expectations for all deliverables and releases.
- Demonstrate perseverance and courage to achieve goals even when faced with resistance or setbacks.
- Create a culture of success, motivating, and developing colleagues to achieve their full potential.
- Mentor collaborators on creation of thought leadership, submission of abstracts or for special projects and additions of new data streams
- Empower cross team training by leveraging internal subject matter expertise
Product Owner
Clarivate
Chennai
12.2020 - Current
- Work with cross-functional teams & stakeholders; Product Management, Sales and Engineering teams.
- Turn data insights into products with actionable outcomes for the target customer.
- Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks
- Translate product roadmap features into well-defined product requirements including functionality, user stories, and acceptance test criteria.
- Prioritize & maintain the sprint backlog for assigned products, balancing stakeholder requirements.
- Lead the product functional design process based on an intimate knowledge of the users and technology
Develop & maintain appropriate tracking/reporting of product performance to evaluate future investments.
Expert Process Lead
Clarivate
Chennai
05.2017 - 11.2020
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Expert Process Lead
Thomson Reuters International Services Pty Ltd
Chennai
11.2011 - 04.2017
Process Lead
Thomson Reuters International Services Pty Ltd
Chennai
09.2010 - 10.2011
- Monitored tool use and performed repairs.
- Managed quality assurance initiatives.
- Prepared reports and technical documentation of day-to-day production processes.
Analyst
Thomson Reuters International Services Pty Ltd
Chennai
04.2010 - 09.2010
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Verified accuracy of computer system information by updating customer data.
Junior Analyst
Thomson Reuters International Services Pty Ltd
10.2007 - 03.2010
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Resolved issues quickly to maintain productivity goals.
Education
B.Tech. - Mechanical Engineering
SRM University, Institute of Science & Technology
Chennai, Tamil Nadu, India 06.2011 - 11.2014
High School Diploma -
St. Michael’s Polytechnic College
Chennai, Tamil Nadu, India 06.2004 - 04.2007
High School -
Everwin Matriculation Higher Secondary School
Chennai, Tamil Nadu, India 06.1992 - 04.2004
Skills
Staff Management
Business Development
Strategic planning
Business planning
Excellent Communication
Agile frameworks
Scrum methodology
Monitoring and reporting
Product Management
Technical Support
Analytical and Critical Thinking
Story planning
Stakeholder relationship management
Accomplishments
- Collaborated with team of 20 in the development of Reference Master.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Employee of the Year on 2020 for improving 10% Automation in the Title Curation - Journals
Software
Minitab
Microsoft Office Suite
Derwent Data Analyzer
EndNote
Gephi
VosViewer
Interests
Learning New Tech Skills
Yoga & Meditation
Walking & Running
Weekly outing with my family
Playing with kids
Timeline
Team Manager
Clarivate
10.2021 - Current
Product Owner
Clarivate
12.2020 - Current
Expert Process Lead
Clarivate
05.2017 - 11.2020
Expert Process Lead
Thomson Reuters International Services Pty Ltd
11.2011 - 04.2017
B.Tech. - Mechanical Engineering
SRM University, Institute of Science & Technology
06.2011 - 11.2014
Process Lead
Thomson Reuters International Services Pty Ltd
09.2010 - 10.2011
Analyst
Thomson Reuters International Services Pty Ltd
04.2010 - 09.2010
Junior Analyst
Thomson Reuters International Services Pty Ltd
10.2007 - 03.2010
High School Diploma -
St. Michael’s Polytechnic College
06.2004 - 04.2007
High School -
Everwin Matriculation Higher Secondary School
06.1992 - 04.2004