Summary
Overview
Work History
Education
Skills
Employmenthistory
Mottoinjob
Permanentresidentof
Roles And Responsibilities
Personal Information
Accomplishments
Certification
References
Timeline
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Dillip Kumar Rath

Bhubaneswar

Summary

Accomplished Senior Manager with a proven track record at AXIS BANK LIMITED, enhancing branch profitability and customer satisfaction. Excelled in business performance management and fostering customer relationships at HDFC BANK LIMITED. Known for outstanding leadership in sales and team supervision, consistently achieving top performance ratings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Manager

AXIS BANK LIMITED
Malkangiri
02.2008 - 03.2022
  • I hold a position of Branch Head in Axis Bank Ltd since 2013, Last stationed was at Malkangiri branch, I was looking after all the branch activities such as Business, Operation and compliance of the branch
  • I was handling a team of 15 people
  • Following are the primary responsibility
  • Branch Profitability.
  • Relationship with the government department.
  • Add a new high-value client.
  • Generating revenue through third-party products.
  • Compliance of the branch.
  • Prior to this, I have worked in different branch as Operation Head and have handled A)Clearing B)Cash Management Services C)DPService D)fund management E) Cash Operation F) ATM Operation
  • Management of operations in the branch as per laid down process and reporting any deviations and getting the same ratified by the senior
  • INWARD CLEARING Managing Inward Clearing, including the following, within the cutoff timings and without exceptions
  • Tallying of cheques received, verification and authorisation of entries
  • Management of Receivable or Payables - Booking & follow up
  • Referrals management for cheques as applicable including for CBS cheques
  • HANDLING OF RETURNS & REFERRALS: Identify and return eligible cheques to the presenting bank
  • Raising referral and follow up for response
  • Maintain Outward Cheque Return Register and other records
  • To ensure there are no late return of cheques for funds reasons and technical reasons
  • OUTWARD CLEARING: Managing Outward Clearing within the cutoff timings and without exceptions
  • Verification and authorisation of all entries before presentation in outward clearing
  • Manage Inward Returns and ensure nil exceptions
  • CBS CHEQUES:- (If applicable) Authorisation of CBS Funding Sheets and handling anomalies
  • NOSTRO AlC AND SUSPENSE AlC MONITORING: Monitor all Suspense Accounts and maintain the registers
  • Fortnightly reporting of suspense / Monthly Nostro accounts after due verification and with relevant details
  • Safe-custody of Nostro account cheques and judicious use of the same
  • CMS Operations Managing CMS activity
  • Verification and Authorisation of all cheques received for collection without exceptions
  • To ensure dispatch of the schedules to the right location in time
  • To ensure timely presentation of cheques received under schedules from other locations after due verification and related activities
  • Follow-up for schedules in case not received as required / send tracers
  • Remittances / RTGS/ NEFT Issuance of instruments like DD / MCs, etc
  • Safe custody of numbered instruments and maintenance of proper records
  • Timely processing of all RTGS/NEFT applications received at the branch
  • Timely processing of all applications from new admission in govt educational colleges and related activities
  • Transfer Cheques Verify and Authorise the transfer cheques as per the process without exceptions
  • Depository Operations Managing Depository Operations activity
  • To verify the documents/forms for opening/ Modifications in accounts
  • Process request for re-issuance of DIS books
  • Follow the process for Issuance of Loose Instruction Slips diligently
  • Verify / Authorise all Delivery Instructions received for the day after due verifications and controls within the applicable cut-off time
  • Verify / Authorise all Delivery Instructions received for the day after due verifications and controls
  • Process / authorize Pledge / hypothecation Instructions
  • Handle rejected DRFs, undelivered instruction slip books as per the process
  • Generate reports to identify failed transactions and act
  • Cash Operation Supervising & controlling all cash operation such as monitoring level of surplus & adverse position of cash/vault
  • Remittance of Excess cash to our nostro account
  • ATM Operation Supervising & controlling all ATM operation such as monitoring level of surplus & adverse position of ATM vault & talling of ATM GL on daily basis
  • Talling of Branch ATM GL with ATM switch report
  • Voucher Management Callback of vouchers with the report of transactions inputted / authorized
  • To manage all vouchers and records and send paid instruments and vouchers for binding and storing periodically
  • Archive, print and file approval mails for Referrals
  • To ensure that all rubber stamps are affixed for Paid, Posted / Signature verified / UV verified instruments
  • System Security To ensure there is no sharing of system password
  • To ensure that the process for password handover /takeover is followed
  • Housekeeping / General upkeep Maintain relevant registers and documents
  • PGP Messages acted upon
  • Store all security documents, instruments, etc
  • In FRFC under dual custody
  • Generate all the relevant reports for all the functions
  • Investigate customer complaints and analyze, send response and resolve the same under intimation to / guidance of seniors
  • Record errors and inform seniors scrupulously
  • Take approvals from seniors
  • Follow all the laid down process notes/ manuals/ instructions
  • To have cordial relationship with the other staff members / colleagues
  • To identify / escalate accounts with huge unprofitable / unproductive volumes, regular and high percentage of returns, cases of potential misuse of the banking systems
  • Any other responsibilities entrusted from time to time
  • Motto in Job : Customer Satisfaction By Giving Excellence Service
  • Last 3 PMS Rating: 5(Outstanding), 3(Good), 3(Good)

Deputy Manager

HDFC BANK LIMITED
Bhubaneswar
03.2005 - 12.2007

Education

M.Com - JAIIB, IRDA and NISM-Mutual Fund Module

Skills

  • Business performance management
  • Sales leadership
  • Branch marketing
  • Cross-selling strategies
  • Bank security expert
  • Team supervision
  • Staffing optimization
  • Customer service
  • Operational reports
  • Branch operations management
  • Sales planning
  • Revenue enhancement
  • Customer relationships

Employmenthistory

17, HDFC BANK LIMITED, Deputy Manager, Unit Head-WBO, Banking, 03/14/05, 12/29/07, Bhubaneswar, Sambalpur, Cuttack, AXIS BANK LIMITED, Senior Manager, Branch Head, Banking, 02/06/08, 03/22/22, Jeypore, Nabarangpur, Khordha, Odagaon, Orakal (Bhubaneswar), Malkangiri, 5, 3, 3

Mottoinjob

Customer Satisfaction By Giving Excellence Service

Permanentresidentof

India

Roles And Responsibilities

  • Branch Profitability
  • Relationship with Govt Department
  • Add new high value client
  • Generating Revenue through third party product
  • Compliance of the branch

Personal Information

  • Father's Name: Padmanav Rath
  • Date of Birth: 06/01/78
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • Special Achievement: When I was in Orakal(sundarpada), Bhubaneswar branch, I had achieved 100 crore FD against a 4 crore target

Certification

  • JAIIB (Junior Associate of the Indian Institute of Bankers)
  • NCFM (IRDA Certification)

References

References available upon request.

Timeline

Senior Manager

AXIS BANK LIMITED
02.2008 - 03.2022

Deputy Manager

HDFC BANK LIMITED
03.2005 - 12.2007
  • JAIIB (Junior Associate of the Indian Institute of Bankers)
  • NCFM (IRDA Certification)

M.Com - JAIIB, IRDA and NISM-Mutual Fund Module

Dillip Kumar Rath