Dillip Satapathy
National Sales Manager
Hyderabad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Deputy Sales Director
IDEX India Pvt Ltd - Richter Business Unit
Hyderabad
07.2017 - Current
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
Executive Manager - Sales
Xomox Sanmar Limited
Hyderabad
09.2011 - 07.2023
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Acquired 20 new customers through improved conversion techniques such as visits, presentation and email follow-up messages.
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
- Boosted customer satisfaction scores to 83% through fast and knowledgeable issue resolution.
- Streamlined revenue by delivering exemplary service and consistently exceeding client expectations.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Sourced and corrected advanced strategic and tactical problems impacting business and sales management.
Sales Engineer
Air Freeze Engineers
Hyderabad
06.2007 - 08.2011
- Managed technical integration, systems engineering program management, customer support and program management.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Designed and delivered product training for clients.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Supported market research, metrics and requirements development and risk management.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
Education
B Tech - Mechanical Engineering
Biju Patnaik University of Technology
07.2003 - 07.2007
Skills
Top-rated sales performance
Timeline
Deputy Sales Director
IDEX India Pvt Ltd - Richter Business Unit
07.2017 - Current
Executive Manager - Sales
Xomox Sanmar Limited
09.2011 - 07.2023
Sales Engineer
Air Freeze Engineers
06.2007 - 08.2011
B Tech - Mechanical Engineering
Biju Patnaik University of Technology
07.2003 - 07.2007
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