Dilpreet Singh
Consultant
New Delhi
Summary
Dynamic and resourceful Project Consultant with a strong background in conducting internal audits of financial and operational processes. Adept at identifying risks, control weaknesses, and compliance gaps in alignment with industry standards and regulations. Proven expertise in risk assessments and control evaluations has led to significant reductions in identified risks and enhanced process efficiencies. Excels in fast-paced environments that demand exceptional adaptability, flexibility, and collaborative teamwork. Committed to driving improvements that support organizational goals and foster a culture of continuous enhancement.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Project Consultant
Ernst and Young LLP
01.2023 - Current
- Collaborate with cross-functional teams to develop and implement effective audit plans, ensuring alignment with organizational objectives.
- Contributed to the development and enhancement of internal audit methodologies and tools, improving overall audit efficiency and effectiveness.
- Conducted regular audits on customer accounts within Singleview to ensure data accuracy, account status, and adherence to billing agreements for Airtel Africa LLP.
- Conducted in-depth audits on invoicing processes, identifying inconsistencies between billed amounts, rate plans, and usage data within Singleview.
- Identified discrepancies in customer profiles and account details, collaborating with teams to ensure timely corrections and prevent future errors.
- Executed end-to-end audit procedures, including planning, fieldwork, and reporting, for Single telecom clients over multiple Opcos.
- Led detailed billing audits to review billing cycles, invoice accuracy, and alignment with customer agreements and contractual terms.
- Ensured compliance with regulatory standards and internal policies through thorough review of billing data, reducing billing errors by 97%.
- Prepare detailed audit reports, presenting findings and recommendations to senior management for process enhancements and risk mitigation strategies.
- Travelled and demonstrated expertise in international countries for audit procedures through various global locations like Kenya, DRC and Nigeria, ensuring compliance with international financial standards for client Airtel International LLP.
Assistant Manager
Deloitte India LLP
01.2022 - 01.2023
- Engaged with the IFC Internal Finance control (IFC) for the Risk Advisory Department in Deloitte.
- Performing control standardization and refinement for a leading telecom company in Saudi. Key responsibilities were to understand the processes to identify the controls exercised having an impact on financial reporting, test the effectiveness of the controls, recommend new controls, and draft a revised Risk Control Matrix (RCM) basis the new controls. Assess existing RCMs for completeness, accuracy, risk prioritization, and other Risk/Control attributes.
- Involved in Internal Control testing for one of leading professional service firm in India was involved in the improvement of controls based on new developments for Risk project controlling.
- Manage scope of work included identification and analysis of relevant risks for achievement of objectives, review of adequacy of processes used to assess the quality of internal control performance over time and validation of systems.
Assistant Manager
Indus Towers
01.2022 - 01.2022
- Managed monthly billing and revenue trend analysis for Energy tower components, maintained key customer invoicing, and collaborated with senior management to optimize billing operations and team task allocation.
Billing Analyst II
CSG international Pvt limited
01.2019 - 01.2022
- Managed end-to-end billing operations in Singleview for OPTUS and Telstra, optimizing invoicing, resolving complex billing issues, leading migrations, and preventing revenue leakage of AUD 10M through process improvements and compliance controls.
Executive
Bharti Airtel Limited
01.2016 - 01.2019
- Led billing process automation, validations, and compliance across Oracle DB and IPACS systems for India and Africa operations, resolving billing errors, optimizing revenue, and supporting major migrations like GST implementation and DTH system transition.
Executive
Aircel Private Limited
01.2014 - 01.2016
- Performed centralized validation of Proforma Prebills, HLR vs Billing data, sample PDFs, and VAS short code rates to ensure accurate customer billing and prevent revenue loss across all Indian telecom circles.
Education
Bachelor's - computer applications (IT)
Guru Gobind Singh Indraprastha University
New Delhi01.2014
Senior Secondary - undefined
KCM School of Senior Secondary
Moradabad01.2011
Skills
- Computer skills: Microsoft Office, Altryex,Languages (SQL)
- Professional/Social: Teamwork, Project- Management, Communication, Leadership, Organization, Problem-solving and Data analytics
- Technical: Hardware management for Computers
- Professional/Social: Teamwork, Project- Management, Communication, Leadership, Organization, Problem-solving and Data analytics
Certification
Certified in Introduction to Singleview Configuration system.
Timeline
Project Consultant
Ernst and Young LLP
01.2023 - Current
Assistant Manager
Deloitte India LLP
01.2022 - 01.2023
Assistant Manager
Indus Towers
01.2022 - 01.2022
Billing Analyst II
CSG international Pvt limited
01.2019 - 01.2022
Executive
Bharti Airtel Limited
01.2016 - 01.2019
Executive
Aircel Private Limited
01.2014 - 01.2016
Bachelor's - computer applications (IT)
Guru Gobind Singh Indraprastha University
Senior Secondary - undefined
KCM School of Senior Secondary
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