Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Certification
Timeline
Generic
DIMBESWAR NATH

DIMBESWAR NATH

Guwahati

Summary

Developed strong customer service and communication skills in high-paced hospitality environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Department Manager

Reliance Retail
10.2023 - 12.2024
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.

Associate Guest Delight Manager

Jubilant FoodWorks Ltd ( Domino's Pizza)
05.2023 - 10.2023
  • Developed strong relationships with guests, fostering loyalty and repeat business for the establishment.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Industrial Training Exposure

HOTEL RUNWAY INN
12.2021 - 03.2022

TRAINING DEPARTMENTS:

  • FRONT OFFICE
  • HOUSE KEEPING
  • FOOD & BEVERAGE SERVICE
  • KITCHEN DEPARTMENT

Education

B.SC - HOSPITALITY AND HOTEL ADMINISTRATION

IHM GUWAHATI
Guwahati, ASSAM
2023

12TH (AHSEC) -

DAKSHIN KAMRUP COLLEGE MIRZA
Guwahati, ASSAM
2019

HSLC (SEBA) -

DAHALI KARKA HIGH SCHOOL
Guwahati Assam
2017

Skills

  • Customer Service
  • Staff Management
  • Problem-Solving
  • Team Supervision

Languages

ENGLISH
HINDI
ASSAMESE
BENGALI

Hobbies and Interests

  • LEARNING LANGUAGES
  • COOKING
  • TRAVELLING

Personal Information

  • Date of Birth: 10/10/01
  • Gender: Male
  • Nationality: Indian

Certification

Diploma in Computer application

Timeline

Department Manager

Reliance Retail
10.2023 - 12.2024

Associate Guest Delight Manager

Jubilant FoodWorks Ltd ( Domino's Pizza)
05.2023 - 10.2023

Industrial Training Exposure

HOTEL RUNWAY INN
12.2021 - 03.2022

B.SC - HOSPITALITY AND HOTEL ADMINISTRATION

IHM GUWAHATI

12TH (AHSEC) -

DAKSHIN KAMRUP COLLEGE MIRZA

HSLC (SEBA) -

DAHALI KARKA HIGH SCHOOL
DIMBESWAR NATH