Dimpal Jain
Navi Mumbai
Summary
In pursuit of excellence, I have always developed a sense of satisfaction towards my career and options to work with. At every stage of my career, I have enhanced my learning with the best of professional skills. Indigo Airlines, Jet Airways and WNS, being one of the leading companies, have always excited me to work with to fulfil my career objectives, enhance my knowledge and lead the way with a world-class leader and a global player.
Overview
18
18
years of professional experience
Work History
Lead Cabin Attendant
Indigo Airlines
09.2014 - Current
- Joined Indigo Airlines as a Lead Cabin Attendant. DGCA qualified Crew in terms of Safety, Service and First Aid. Trained for aircraft type Airbus A320.
Cabin Crew
Jet Airway India Pvt Ltd
01.2008 - 10.2013
- Joined Jet Airways India Pvt Ltd as a Cabin Crew. DGCA qualified Crew in terms of Safety, Service and First Aid. Trained for 2 types of aircraft Boeing 737-400/700/800/900/900ER and ATR 72-500/600.
Customer Service Associate
WNS Global Services Pvt Ltd
07.2007 - 01.2008
- Joined WNS Global Services Pvt Ltd.; as a Customer Service Associate for British Airways Executive Club, Besides handling calls in a routine schedule from the time, I was given the following challenging responsibilities:
- Handling Floor Escalation Calls and Complaints.
- Developing and preparing training on new products.
- Worked as Product Expert (PE): - Grooming the new joinee’s, providing training and assistance, barging calls, providing feedback and taking their Escalation calls.
Education
Diploma - Aviation
Frankfinn Institute
HSC - undefined
NIOS University
Skills
- Diploma in Computer Fundamental, Microsoft Windows 95/98/2000/NT/XP, MS Office 2000, Internet and Introduction to it Application from Brilliants Institute of management and Research, Navi Mumbai in year 2004
Timeline
Lead Cabin Attendant
Indigo Airlines
09.2014 - Current
Cabin Crew
Jet Airway India Pvt Ltd
01.2008 - 10.2013
Customer Service Associate
WNS Global Services Pvt Ltd
07.2007 - 01.2008
HSC - undefined
NIOS University
Diploma - Aviation
Frankfinn Institute
Personal Details
- Date of Birth: 21st January 1989
- Marital Status: Married
- Languages Known: English, Hindi, Marathi, Gujrathi.
- Nationality: Indian
- Height(cms): 168s
- Weight: 63 Kgs
- BMI: 22.3
- Vision: Clear
Hobbies and Interests
Hobbies: Listening music.
Disclaimer
(Dimpal Jain)
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