Summary
Overview
Work History
Education
Skills
Timeline
Achievements
Achievements
Generic

Dimpi Shah

Bangalore

Summary

Experienced content evaluator dedicated to ensuring quality, accuracy, and safety. Committed to excellence and always eager to learn. Skilled in managing online catalogs for personal and e-commerce sites. Ready to be a valuable asset to a new team by maintaining content standards and contributing to success.

Overview

2
2
years of professional experience

Work History

Online Catalog Management

Cult.Sports
Bengaluru
05.2023 - Current
  • Improved the online catalog layout to enhance user navigation.
  • Conducted regular reviews to eliminate outdated or repetitive listings, ensuring accuracy and relevance.
  • Created and updated product details, visuals, and specifications to boost customer engagement.
  • Collaborated with graphic designers and photographers to produce high-quality catalog imagery.
  • Ensured the accuracy of product data by consistently verifying and updating information.
  • Implemented preventive measures to proactively address recurring issues.

Content Reviewer

Amazon
Bengaluru
09.2021 - 05.2023
  • Adept at evaluating digital content to maintain high-quality, accurate, and safe standards.
  • Responsibilities include meticulously reviewing content submissions, promptly addressing issues, and ensuring compliance with established criteria.
  • Proficient in fostering effective communication with content creators and stakeholders, facilitating feedback exchange, and making necessary revisions.
  • Committed to upholding top-tier quality standards in digital content.

Customer Service Executive

Firebear Studio GmbH
Ahmedabad
05.2019 - 07.2019
  • Managed online chat interactions with clients and supported tickets to bridge customer needs with developers, ensuring accurate development information and service delivery.
  • Proficient in handling diverse customer interactions, including phone calls, emails, and chat support.
  • Demonstrated strong communication and problem-solving abilities to address complex customer situations with empathy and professionalism.

ODOO Developer

Serpent Consulting Services Pvt. Ltd.
Gandhinagar
08.2018 - 02.2019
  • Acquired valuable skills and knowledge during Odoo development training.
  • Gained a comprehensive understanding of project functional flow.
  • Successfully contributed to live company projects, gaining practical experience.
  • Proficient in the fundamental aspects of Odoo.
  • Demonstrated the ability to interact with clients, understand their needs, and provide solutions.

Education

B.Tech - Information Technology

Rai University
Ahmedabad
05.2019

Diploma - Information Technology

LJ Polytechnic
Ahmedabad
05.2016

Skills

  • Quick Learner
  • Team Management
  • Good Communication
  • Public Speaking
  • Wordpress

Timeline

Online Catalog Management

Cult.Sports
05.2023 - Current

Content Reviewer

Amazon
09.2021 - 05.2023

Customer Service Executive

Firebear Studio GmbH
05.2019 - 07.2019

ODOO Developer

Serpent Consulting Services Pvt. Ltd.
08.2018 - 02.2019

B.Tech - Information Technology

Rai University

Diploma - Information Technology

LJ Polytechnic

Achievements

Student Exchange Program

  • I participated in a student exchange program, representing Rai University, and traveled to Prague, Czech Republic.
  • I developed cross-cultural communication and adaptability skills while immersing myself in a foreign academic environment.

Event Management

  • Successfully managed and organized multiple events at Rai University,, demonstrating strong leadership and organizational abilities.
  • I oversaw event planning, logistics, and coordination, ensuring seamless execution and positive feedback from participants.

Amazon Award

  • Recognized and awarded for outstanding performance and contributions while working at Amazon.
  • Demonstrated exceptional dedication, work ethic, and achievement in content management.

Achievements

Student Exchange Program

  • I participated in a student exchange program, representing Rai University, and traveled to Prague, Czech Republic.
  • I developed cross-cultural communication and adaptability skills while immersing myself in a foreign academic environment.

Event Management

  • Successfully managed and organized multiple events at Rai University,, demonstrating strong leadership and organizational abilities.
  • I oversaw event planning, logistics, and coordination, ensuring seamless execution and positive feedback from participants.

Amazon Award

  • Recognized and awarded for outstanding performance and contributions while working at Amazon.
  • Demonstrated exceptional dedication, work ethic, and achievement in content management.

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Dimpi Shah