Dimple Hazarika
New Delhi
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Basic Enterprises Pvt. Ltd.
11.2024 - 02.2025
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Conducted regular market research to identify customer needs and preferences.
- Monitored competitor strategies through systematic evaluation and data collection.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Recruited, trained, coached, mentored, and evaluated a team of sales representatives.
Location Head - Home Loans, Resale & Builder Market
IIFL Home Finance Limited
09.2023 - 11.2024
- Sourcing in Prime and Affordable business of Home loan and Lap.
- Managed a team of Sales manager and Relationship Officers to achieve business goals
- Fulfilling team leadership, motivation, sales leads, Implement & Develop sales activities to achieve target
- Meeting developers and BDM of Real estate on a regular basis for achieving planned targets, process file for sanction and coordinate for disbursement of loan
- Identifying potential partners based on agreed profiles and ensure tie up is in accordance with the business plan & SOPs
- Monitor and review employee's performance along with developer's performance and collaborate with them in mutually achieving maximum business
- Providing support to collections team in resolution of delinquent cases Closure of all gaps, for internal as well as external audits
Area Manager - Home Loans Builder Market
Godrej Housing Finance Limited
07.2022 - 09.2023
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on policy and company practices and procedures to increase profitability.
- Developed strong relationships with builders, channel partners, clients, leading to increased customer satisfaction and repeat business.
Sales Manager - Developed Market Home Loans & Home Equity
Tata Capital Housing Finance Limited
08.2021 - 06.2022
- Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships
- Develop and maintain strong liaisons with the clients for repeat business or referrals
- Maximize number of APFs and increase penetration in the approved APF projects
- Identify and develop new builder/channel relationships to penetrate new markets and thereby increase business
- Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion
- Optimize team productivity by effectively managing the team of relationship managers to assure achievement of team results and thereby meet the business targets and profitability of the area
- Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
Asset Desk Manager - Retail Loans
Yes Bank Limited
05.2019 - 07.2021
- Accountable for achieving Sales targets through Direct efforts or through assigned relationships (DDSA / off - roll resources)
- Market the assigned products and grow the business through existing and new relationship
- Timely servicing of leads received through various channels (such as: YBL Branch, Lead management system, callcentre, website etc.)
- Timely resolution of all discrepancies raised during application processing at underwriting stage and disbursement stage
- Build and manage direct and indirect sourcing channels, Alternate channels , Grow the existing channels and develop alternate sourcing channels.
Sales Manager - Home Loans & Professional Loans
Bajaj Housing Finance Limited
05.2017 - 03.2019
- Generate business by selling Secured (HL and LAP) and Unsecured (PL) loans to Professional customers
- Handling Team for market sourcing, tele-calling, data collection and offline marketing activities
- Working on SFDC for case login, data handling, customer support, internal process compliance and handling all system related functions from Login to Disbursement.
Education
MBA - MARKETING & HUMAN RESOURCE
ARMY INSTITUTE OF MANAGEMENT
Kolkata04.2017
BBA - MARKETING & HUMAN RESOURCE
NATIONAL P.G. COLLEGE
LUCKNOW06.2015
SENIOR SECONDARY - COMMERCE
ARMY PUBLICH SCHOOL
LUCKNOW03.2012
HIGH SECONDARY -
ARMY PUBLIC SCHOOL
LUCKNOW03.2010
Skills
- Customer support
- Negotiations expertise
- Performance evaluation
- Sales proposal creation
- Profit and loss
Skills
Languages
English
Beginner
A1
Timeline
Regional Sales Manager
Basic Enterprises Pvt. Ltd.
11.2024 - 02.2025
Location Head - Home Loans, Resale & Builder Market
IIFL Home Finance Limited
09.2023 - 11.2024
Area Manager - Home Loans Builder Market
Godrej Housing Finance Limited
07.2022 - 09.2023
Sales Manager - Developed Market Home Loans & Home Equity
Tata Capital Housing Finance Limited
08.2021 - 06.2022
Asset Desk Manager - Retail Loans
Yes Bank Limited
05.2019 - 07.2021
Sales Manager - Home Loans & Professional Loans
Bajaj Housing Finance Limited
05.2017 - 03.2019
MBA - MARKETING & HUMAN RESOURCE
ARMY INSTITUTE OF MANAGEMENT
BBA - MARKETING & HUMAN RESOURCE
NATIONAL P.G. COLLEGE
SENIOR SECONDARY - COMMERCE
ARMY PUBLICH SCHOOL
HIGH SECONDARY -
ARMY PUBLIC SCHOOL