DIMPLE KHATRI
Sixmile, Guwahati, Assam
Summary
Energetically propelled my intership at ICICI BANK's leveraging expert knowledge in Microsoft Excel and analytics, alongside a knack for persuasive presentations. Demonstrated exceptional research and analysis skills, significantly enhancing customer satisfaction through efficient problem-solving and account management. Excelled in a fast-paced environment, showcasing a unique blend of technical prowess and interpersonal finesse.
Overview
1
1
Certification
Work History
Intern
ICICI BANK
JODHPUR
06.2017 - 09.2017
- Assisted customers with deposits and withdrawals, answered inquiries, and resolved issues.
- Verified customer identification documents and account information accuracy.
- Assisted with opening new accounts for customers including checking accounts.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Contributed to meeting monthly sales goals through referrals to other departments.
Education
M.COM - Commerce
JAI NARAYAN VYAS UNIVERSITY
JODHPUR07-2016
B.COM - Commerce
JAI NARAYAN VYAS UNIVERSITY
JODHPUR05-2014
HIGHER SECONDARY - Commerce
AGARWAL JD GIRLS SENIOR SECONDARY SCHOOL
JODHPUR05-2011
MATRICULATION -
SHREE ADARSH BAL SENIOR SECONDARY SCHOOL
JODHPUR07-2009
Skills
- Microsoft Excel
- Research and analysis
- Presentations
- Research
- Analytics
- Spreadsheet tracking
Certification
NISM 5A Mutual fund distribution Certification Examination- Ongoing
Timeline
Intern
ICICI BANK
06.2017 - 09.2017
M.COM - Commerce
JAI NARAYAN VYAS UNIVERSITY
B.COM - Commerce
JAI NARAYAN VYAS UNIVERSITY
HIGHER SECONDARY - Commerce
AGARWAL JD GIRLS SENIOR SECONDARY SCHOOL
MATRICULATION -
SHREE ADARSH BAL SENIOR SECONDARY SCHOOL
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