A product enthusiast with new product development, product life cycle management, scaling & optimizing the processes. My work level priorities are deep appreciation for the value of the brand and customer experience. Interest in observing consumer behavior in different situations. Have strong roots in project management, new product development, category management, business development and strategy.
1. Sales Target Achievements monthly, quarterly, and annual by product and region.
• percentage of sales target achieved and number of new accounts opened.
2. Market Expansion & Distribution
• Identify and penetrate new markets (on-trade channels).
• Improve distribution width and depth across assigned geography.
• New outlets/retailers/distributors added with the number of active SKUs per outlet
3. Relationship Management
• Build and maintain strong relationships with key retailers, distributors, and event partners.
• Address customer issues promptly to ensure satisfaction, retention, distributor engagement frequency and repeat order rate.
4. Brand Promotion & Visibility
• Execute in-outlet branding, promotions, and point-of-sale marketing.
• Ensure brand compliance and visibility per marketing guidelines, execution of promotional campaigns, Visibility index score, audit compliance, ROI on marketing activities.
5. Reporting & Market Intelligence
• Submit timely sales reports, competitor analysis, and market feedback to management.
• Provide actionable insights on consumer trends and competitor moves.
• Coordinate with sales promoters, merchandisers, or distributor sales teams.
Product development and its life cycle management
- Budget planning and distribution of target hours to the educators.
- Built low cost products from scratch for dead months of the year.
- Planning, strategizing and then managing recruitment activities for coaches and doubt solvers who are under AIR 500.
- Onboarding and complete all the post sales formalities of learners.
- Calculating and improving the number of LMP, RAH, openhouses and coach sessions.
- Resolve queries and tickets which come under my targeted categories
- Onboard restaurants clubs, pubs, chains and cafe on profit sharing.
- Acquired chains like Subway, Chai point, GupShup and LA Pino's on complete pan India level.
- Worked for JW Marriott for one of the biggest beer festivals of 2019.
- Launched DineOut as a new product in the market for Ludhiana, Punjab in 85 days having 90% of the restaurants, pubs, chains & cafes on-boarded.
- Worked under operations had looked after sales / acquisitions / lease of the mall property.
- Looked after the security shifts and parking allotment security checks.
- Attended closure meetings for brands like Pantaloons, Big Bazaar, Max, Burger King, Bata etc
Time Management
Customer engagement
Sales pipeline management
Marketing support
Market expansion
Multitasking
Sales strategy
Team collaboration