Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Client Service Facilitator
Clarity Caregiver
08.2024 - Current
Facilitated client services by assessing individual needs and coordinating appropriate resources.
Developed and implemented individualized service plans, ensuring alignment with client goals.
Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
Monitored progress of clients' care plans, making adjustments as necessary for optimal outcomes.
Analyzed feedback from clients and families to improve service offerings and operational efficiency.
Elderly Caregiver
Clarity Caregiver
03.2024 - Current
Assisted clients with daily living activities, ensuring comfort and safety.
Monitored health conditions and reported changes to healthcare providers.
Developed personalized care plans tailored to individual needs and preferences.
Coordinated transportation for medical appointments and social engagements.
Trained new staff on caregiving techniques and best practices.
Implemented safety protocols to enhance client well-being during care routines.
Fostered positive relationships with clients, promoting emotional support and companionship.
Manager
Sidewalk Pub and Grill, Singapore
01.2002 - 01.2005
Created and marketed an atmosphere for tourists to engage in the Singapore experience including food and beverage specials. Ran the evening operations of one of Singapore's most visited Pubs located in the epicenter of the islands tourist center.
Tallied nightly receipts, ordered restock items
Created special promotions for F1, Rugby, and Soccer events
Promoted special marketing events from distillers and brewers
Education
Advanced Diploma - Information Technology
Informatics
Singapore
12.2002
Diploma - Information Technology
Informatics
Singapore
08.2001
Skills
Customer forward team member with a variety of leadership skills including: sales, customer engagement, and order management Cross cultural experience in multiple cultures Cross generational experience
Customer service
Teamwork
Decision-making
Relationship building
Task prioritization
Care coordination
LANGUAGE PROFICIENCY
High level language proficiency in: English, Bahasa Malay, Bahasa Indonesian, and Javanese.
Business Partner and Contractor/ Head of Services at Bermuda Clarity Institute/ Clarity AIBusiness Partner and Contractor/ Head of Services at Bermuda Clarity Institute/ Clarity AI