MS Office
DINAKAR SHIVANANDA
Business Analyst
Bengaluru,Karnataka
Summary
To strive for professional excellence in a responsible and challenging position, that demands commitment, perseverance and challenging work, in a growth-oriented organization being resourceful, innovative and flexible. Having an experience of Over 4.9 years of experience in Accounts and Finance as well as security management of Sales and Finance applications. Recently worked with Tathwa Technologies as BI Analyst Handling Key Financial and Digital Sales department. A good communicator with the ability to interact effectively with people at all levels. Endowed a flexible learning; detail oriented and efficient, positive work ethic with excellent multi- tasker. Strengths in both project and time management with negotiation skills. Ability to think and work in a high-energy and fast paced environment. Quick learner and strong number and analytical aptitude. Sound knowledge in Excel VBA Macros and SQL.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Tathwa Technologies
Bengaluru, Karnataka
01.2020 - 12.2020
- Worked on standardizing business to improve sales of company.
- Perform daily function checks, assemble and maintain supplies and equipment to ensure state of readiness and to maintain compliance.
- Reporting on and analyzing performance of existing clients and their credit Handled company accounting using Genie Books software.
- Managed professional relationships with clients at multiple level and several Corporate Organizations.
- Experience in highly analytical, results-oriented environment with cross functional interactions.
- Investigating and resolving discrepancies between accounting books and GenieBooks software.
- Developed tracking reports to assess metrics such as outstanding balances and payment times.
- Implemented technologies and process automations.
- Researched competitors to build report of rising trends in IT markets.
Accounts and Marketing Analyst
Elegant Events
Bengaluru, Karnataka
03.2019 - 01.2020
- Analyzed data from monthly business plans and actual statistics to identify profitable revenue growth opportunities/insights.
- Developed and Executed action plans that included reducing operational costs by 20% Provided oversight to daily operations, including data pulls, research assignments, file transfers, data processing and data quality management.
- Managed all company social media activity.
- Worked in implementing streamline automated accounting processes to increase work flow from 50% to 100% by using Genie Books software.
- Utilized MS Excel pivot tables, V-lookups, and macros to analyze high volume activity, create journal entries, and perform account reconciliations.
- Possesses well developed judgment to make independent decisions and problem solve daily issues.
- Accounts & Records Maintained Under GST-Stock Register, Input tax credit availed, Output tax payable and paid, Such other particulars as prescribed.
- Return Submission - GSTR1, GSTR3B Upload and Submit all return using secure data network.
- Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
- Increased brand awareness through targeted initiatives.
- Analyzed third-party data and investigated new growth opportunities.
- Developed and retained strong rapport with multiple high-value clients.
- Executed plans and initiatives to increase efficiency.
Specialist
Dell International Services India PVT LTD
Bengaluru, Karnataka
09.2018 - 03.2019
- SME for Key Financial and Sales systems Training new Hires, guiding them process on various key financial and sales applications Working closely with business to strengthen security audit control Handling salesforce, Dell sales application, and Oracle based tools.
- Working on Data reports that strengthen team progress and handling multiple projects for simplifying process.
- Created multiple Data automation sheets using VBA Macros and SQL.
- Worked on SLA Project and automation to calculate SLA for team on daily basis using MS Excel.
- Handling multiple Data reports and analyze them and worked on standardizing process with help of Data.
- Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
Senior Representative
Dell International Services India PVT LTD
Bengaluru, Karnataka
11.2016 - 09.2018
- SME for Key Financial Applications and help in Transition of applications to Team.
- Training new Hires, guiding them process on various key financial applications, salesforce, and lightning tools.
- Assisting business with different projects (Smart Price, Dell Print, Margin View, Seal Project) Processing of security requests for Key Financial and Sales Systems Lead for DOMS, GII, D3 and IFUP applications (Sales Tools.
- Interacted with customers regularly to maintain and enhance relationships.
- Resolved issues through careful research and follow-up with customers.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Representative
Dell International Services India PVT LTD
Bengaluru, Karnataka
01.2016 - 10.2016
- Maintaining effective communication with stakeholders.
- Created multiple reports for team and also helped in process improvements by minimizing time taken for work without hampering actual procedure and results.
- Handled huge data while working with team.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Educated new hires on company policies and procedures by designing and developing training program.
- Maximized customer interactions by promptly identifying needs and wants.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
MBA -
PESIT
Bengaluru 09.2013 - 05.2015
Bachelor of Commerce -
SHESHADRIPURAM COLLEGE
Bengaluru 06.2010 - 05.2013
PUC -
Seshadripuram College
Bengaluru 06.2008 - 05.2010
SSLC -
PWHS
Bengaluru 05.2007 - 01.2008
Skills
Data analysis
undefinedAdditional Information
- AWARDS & ACHIEVEMENTS
- 5 On the spot Awards 2 Bronze Awards Michael Dell Award (2018) Inspire Award (FY19) Worked on SLA Project and automation to calculate Service Level Agreement from the team on daily basis.
- Created Pending Report automation for the team. Created reports in ServiceNow platform for the team which helped in reducing time consumption for the completion of work.
- Created multiple macros and access database queries for the team. Achieved a 20 to 25% decrease in project time by creating automated multiple spreadsheets accounts for billing department to review for accuracy.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of SLA Project which provided information of SLA of each team members using VBA Macros and SQL Database.
- Handled and resolved the largest Number of reporting discrepancies in 1 month.
- Presently getting Trained on Advanced EXCEL and Advance SQL
Software
Accounting Software - GenieBooks
Certification
Digital Marketing
Interests
Going on long Drives
Bike Restorations
Gaining knowledge on gadgets
Cycling & Cricket
Timeline
Business Analyst
Tathwa Technologies
01.2020 - 12.2020
Accounts and Marketing Analyst
Elegant Events
03.2019 - 01.2020
Specialist
Dell International Services India PVT LTD
09.2018 - 03.2019
Digital Marketing
02-2018
Senior Representative
Dell International Services India PVT LTD
11.2016 - 09.2018
Representative
Dell International Services India PVT LTD
01.2016 - 10.2016
MBA -
PESIT
09.2013 - 05.2015
Bachelor of Commerce -
SHESHADRIPURAM COLLEGE
06.2010 - 05.2013
PUC -
Seshadripuram College
06.2008 - 05.2010
SSLC -
PWHS
05.2007 - 01.2008
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