Dinesh
New Delhi,DL
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Bluestone Jewellery Lifestyle Limited
03.2021 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Senior Sales Executive
CaratLane
09.2019 - 02.2021
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
Sales Executive
Kasturi Lal Jewellers
08.2017 - 08.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Education
Masters of Commerce - Business Administration
University of Rajasthan Jaipur
2018
B.com - Commerce
Sunrise University
2015
12th - Commerce
Kendriya Vidyalaya
2011
10th - General
Kendriya Vidyalaya
2009
Skills
- Customer service and engagement
- Customer experience
- Customer service
- Problem-solving
- Inventory control
Accomplishments
- Recognised by management for Good behaviours, leading to increased Sales And Customer service .
Additional Information
Internship at Dominos
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Skills
- Luxury Sales & Customer Service – Expertise in high-value product sales, client relationship building, and personalized service for clients.
- Product Knowledge – Strong understanding of precious metals, gemstones, certification standards, and customization options.
- Store Operations & Visual Merchandising – Proficient in inventory control, POS systems, attractive product displays, and billing accuracy.
- Team Leadership & Ethics – Skilled in team training, conflict resolution, and maintaining trust and integrity in handling high-value items.
Personal Information
Timeline
Assistant Store Manager
Bluestone Jewellery Lifestyle Limited
03.2021 - Current
Senior Sales Executive
CaratLane
09.2019 - 02.2021
Sales Executive
Kasturi Lal Jewellers
08.2017 - 08.2019
Masters of Commerce - Business Administration
University of Rajasthan Jaipur
B.com - Commerce
Sunrise University
12th - Commerce
Kendriya Vidyalaya
10th - General
Kendriya Vidyalaya
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