Summary
Overview
Work History
Education
Skills
Timeline
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Dinesh Ashok More

Assistant General Manager-Technical
Mumbai

Summary

Highly accomplished and results-oriented Technical professional with over 21 years of experience in facility management across hospitality, retail, and commercial sectors. Proven expertise in leading technical operations, optimizing building performance, managing budgets, and driving cost savings. Exceptional track record of resolving complex problems, improving customer satisfaction, and ensuring statutory compliance. Seeking to leverage extensive experience to contribute to team success and organizational growth.

Overview

22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

AGM (Technical Lead)

Sodexo Facilities Management Services Pvt. Ltd
03.2021 - Current
  • Managed technical operations for a state-of-the-art 0.8 million sq ft corporate office, ensuring workplace functionality for 2600 users, including APAC leadership.
  • Ensured 100% uptime of electro-mechanical utilities through scheduled maintenance and life cycle studies.
  • Responsible for adherence to Statutory Compliances (Factory Act and local laws).
  • Planned and budgeted Capex & Opex expenditures.
  • Oversaw Civil, Safety, Store, and Procurement functions.
  • Drove and evaluated energy conservation projects across sites.
  • Recommended and implemented equipment replacement/refurbishments and design changes.
  • Finalized and renewed Annual Maintenance Contracts (AMC).
  • Liaised with developers and governmental bodies.
  • Served as the single point of contact for FM Services (Technical).
  • Managed all internal and external audits.

Chief Engineer / Assistant Chief Engineer

Marriott International
06.2016 - 03.2021
  • Established and optimized corrective and preventative maintenance procedures for facility machinery.
  • Cultivated vendor relationships, resulting in cost savings and new opportunities.
  • Managed administrative duties including capital budgeting, invoice review, and work scheduling.
  • Oversaw equipment and system preventive maintenance programs, ensuring contractual compliance.
  • Achieved a 5.30% reduction in electricity units in 2019 vs. 2018.
  • Reduced hotel expenditures by 3.35% through proactive maintenance and waste avoidance.
  • Analyzed and verified energy savings calculations to promote environmental sustainability.
  • Developed and implemented an Energy Awareness committee.
  • Planned and directed projects to improve Guest Rooms, Power Distribution, and Hot Water Generation.
  • Selected, trained, developed, and managed the performance of the Engineering division team.
  • Achieved 5% savings in electricity units (2018 vs. 2017).
  • Optimized utilization of Renewable (Wind) energy (82% of total requirement), cutting 6400 tons of CO2/annum.
  • Hotel received the Global Engineering Leadership Award by Marriott International (2018).
  • Achieved 98% in Employee Engagement Survey (Gallup, 2018).

Deputy Chief Engineer

The LaLiT
02.2014 - 06.2016
  • Managed technical facilities for a 367-room hotel and 21 apartments.
  • Maintained and refined the preventive maintenance program.
  • Applied technical skills in HVAC, electrical, mechanical, plumbing, and carpentry.
  • Experienced with chillers, cooling towers, chemical treatments, pneumatic and control systems, water systems, boilers, refrigeration, compressors, etc.
  • Oversaw renovation and capital construction projects.
  • Updated and maintained engineering policies, procedures, and work orders.
  • Established vendor relationships for input on new products and systems, ensuring quality and proper pricing.
  • Initiated alternate electricity source through open access, resulting in savings of approximately 22 Lacs/Month.
  • Implemented energy-saving schemes, achieving 6% savings compared to FY 14-15.
  • Successfully completed a 4-month deputation at The Lalit, New Delhi (a 461-room property) in the absence of the Chief Engineer.

Sr. Maintenance Manager

Metro Cash & Carry India Pvt.Ltd
01.2010 - 08.2013
  • Supervised, planned, prioritized, and assigned work for facility maintenance staff.
  • Developed and organized preventative maintenance programs for utility services and equipment.
  • Implemented and maintained store operations per Hazard Analysis Critical Control Point (HACCP) standards.
  • Managed remodeling and layout changes without affecting operations, within budget.
  • Ensured smooth operation of various technical systems (Electrical, Refrigeration, HVAC, Material Handling, Water/Sewage Treatment, Elevators, Kitchen Equipment).
  • Maintained Fire Alarm, Fire Fighting, and CCTV systems.
  • Monitored and controlled spare requirements and equipment procurement.
  • Prepared and implemented training schedules in facility maintenance and safety.
  • Handled soft services including Housekeeping and Pest Control.
  • Promoted to Senior Department Manager for Maintenance.
  • Winner of the MD's Store Excellence Award 'METRO KNIGHT' for remodeling and energy-saving initiatives.
  • Achieved HACCP certification for stores (2011/2012) as a member of the implementation team.
  • Scored 100% in the Employee Engagement Survey (Aon Hewitt, 2011 & 2012).

Team Leader

Hotel Grand Hyatt
05.2008 - 01.2010

Sr. Supervisor

The Orchid, An Ecotel Hotel
05.2007 - 01.2008

Engineering Assistant

Oberoi Hotels & Resorts
05.2003 - 04.2007

Education

Diploma - Electrical Engineering

Kalinga University
01.2013 - 01.2015

3 Years Course - Electrical Trade

Mumbai Board, Directorate of Vocational Education & Training
07.1996 - 10.1999

HSC - Commerce stream

Mumbai University

Skills

    Workflow Planning

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Timeline

AGM (Technical Lead)

Sodexo Facilities Management Services Pvt. Ltd
03.2021 - Current

Chief Engineer / Assistant Chief Engineer

Marriott International
06.2016 - 03.2021

Deputy Chief Engineer

The LaLiT
02.2014 - 06.2016

Diploma - Electrical Engineering

Kalinga University
01.2013 - 01.2015

Sr. Maintenance Manager

Metro Cash & Carry India Pvt.Ltd
01.2010 - 08.2013

Team Leader

Hotel Grand Hyatt
05.2008 - 01.2010

Sr. Supervisor

The Orchid, An Ecotel Hotel
05.2007 - 01.2008

Engineering Assistant

Oberoi Hotels & Resorts
05.2003 - 04.2007

3 Years Course - Electrical Trade

Mumbai Board, Directorate of Vocational Education & Training
07.1996 - 10.1999

HSC - Commerce stream

Mumbai University
Dinesh Ashok MoreAssistant General Manager-Technical