Dinesh B

Senior Associate

City Union Bank

10.2023 - Current

Leading a team of 6 employees, providing coaching, training, and performance evaluations to achieve sales and service targets
Working Capital Finance, CC, OD, Term Loan, SME Finance -Business Banking Assets (BB ASSETS)
Acquiring and Managing working capital customers (Channel Finance, Trade & Forex, CGTMSE limit, Bank
Maintain hygiene of the customers portfolio, managing sourcing phase to approval, execution of docs, loading of limit, servicing & credit monitoring stage. Cross sell to the existing customers (LI, GI & Loan secured)
Strong skills in balance sheet analysis, financial ratios, and security documentation on SME term Loan working capital
Processed customer cheques, drafts, and transfers while managing cash transactions and ensuring precise daily balancing of cash drawers with receipts.
Supported branch operations including account opening, cash management, loan processing, and customer servicing
Monitored and reported transaction discrepancies, collaborating with relevant departments to ensure prompt resolution of issues.
Building and maintaining strong relationships with customers to enhance satisfaction, loyalty, and long-term engagement.
Identifying potential customers through cold calls, referrals, and campaigns to build a strong sales pipeline.
Assessing customer financial situations and recommending suitable banking products like loans, accounts, and insurance.
Keeping updated on competitor offerings and market trends to adjust sales strategies and stay ahead.
Working closely with marketing and operations teams to execute branch-wide or regional sales initiatives.