Summary
Overview
Work History
Education
Skills
Timeline
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Dinesh Bagdiya

Jaipur

Summary

Dynamic medical professional with extensive experience at Global Heart Hospital, excelling in patient scheduling and electronic health records management. Proven ability to enhance customer service and streamline operations, resulting in improved patient satisfaction. Adept at training staff and collaborating with healthcare teams to ensure efficient care delivery.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Agarwal Medical
JAipur
01.2024 - Current
  • Managed daily operations of the medical store and ensured compliance with regulations.
  • Supervised inventory management and conducted regular stock assessments.
  • Trained and mentored staff on customer service and product knowledge.
  • Coordinated medication dispensing processes to ensure accuracy and safety.
  • Implemented efficient scheduling for staff to optimize store coverage.
  • Developed promotional strategies to enhance customer engagement and sales.
  • Maintained relationships with suppliers to ensure timely product availability.
  • Ensured cleanliness and organization of the store for a welcoming environment.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Reviewed invoices from suppliers for accuracy prior to processing payments.

Medical Assistant

Global Heart Hospital
JAipur
02.2023 - 11.2023
  • Assisted medical staff with patient examinations and procedures.
  • Managed patient records using electronic health record systems.
  • Scheduled patient appointments and coordinated follow-up care.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Collected patient information and recorded vital signs accurately.
  • Provided support to patients by answering questions and addressing concerns.
  • Administered medications as directed by physicians and monitored responses.
  • Collaborated with healthcare team to ensure efficient patient flow.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Education

A Diploma in Pharmacy (D.Pharm) - Medicine

Sri Balaji College of Engineering And Technology
Jhotwara
04-2025

Certificate Course in Community Health -

MANSA INSTITUTE OF MEDICAL & HEALTH SCIENCES
Jaipur
03-2022

High School Diploma -

Rajni Public School
Chomu Jaipur
04-2021

Skills

  • Patient scheduling
  • Electronic health records
  • Inventory control
  • Medication management
  • Customer service
  • Problem solving
  • Co-payment collection
  • Insurance verifications
  • Telephone etiquette
  • Record processing
  • Medical billing
  • Staff training
  • Team collaboration
  • Front desk operations
  • Inpatient care

Timeline

Medical Receptionist

Agarwal Medical
01.2024 - Current

Medical Assistant

Global Heart Hospital
02.2023 - 11.2023

A Diploma in Pharmacy (D.Pharm) - Medicine

Sri Balaji College of Engineering And Technology

Certificate Course in Community Health -

MANSA INSTITUTE OF MEDICAL & HEALTH SCIENCES

High School Diploma -

Rajni Public School

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Dinesh Bagdiya