Dinesh Bharti
Mohali,Punjab
Summary
Innovative IT executive with over 25 years of experience driving organizational transformation and aligning IT strategy with business objectives. Successfully managed complex global operations and demonstrated expertise in IT strategy development, infrastructure management, cybersecurity, vendor partnerships, and business excellence. Adept at leading high-performing teams to deliver impactful business outcomes while fostering a culture of innovation and operational excellence.
Overview
1823
1823
years of professional experience
Work History
Director of Administration
Priority IDC Private Ltd
Chandigarh
12.202 - Current
- Planned and executed IT and administrative setup for a new office, including network infrastructure, hardware deployment, and workspace optimization
- Transitioned office operations seamlessly by managing asset relocation and system reconfiguration with minimal downtime
- Merged and migrated Jira, JSM, and Confluence instances to a data center, streamlining operations and collaboration
- Upgraded network infrastructure from Cisco Meraki to Fortinet to enhance security and performance
- Directed office operations, optimizing workflows and improving efficiency across departments
Chief Information Security Officer (CISO)
Finxera India Pvt Ltd
12.2017 - 12.2022
- Established and led Security & Audit teams, developing and implementing a comprehensive Information Security Plan
- Ensured compliance with PCI-DSS, GLBA, CIS, HIPAA, and other regulations through regular audits
- Mitigated cyber threats by implementing incident response plans, access control measures, and network segmentation
- Reduced data breach risks by enhancing system defences and conducting internal security audits
- Managed Cloud Services team working on AWS, optimizing cloud resource usage and ensuring operational excellence
- Oversaw all software licensing, ensuring compliance and cost-effectiveness
- Collaborated with executive leadership to define long-term cybersecurity strategies and goals
Manager - Sustaining Engineering and IT
Finxera
01.2013 - 12.2017
- Established Production Support, DBA, and IT Support teams, ensuring system reliability and efficient issue resolution
- Implemented JSM ticketing system, SLAs, runbooks, and knowledge bases to enhance team performance
- Deployed Atlassian tools (Jira, Confluence, JSM) to improve team collaboration and documentation
- Resolved disputes promptly to ensure high-quality service delivery and customer satisfaction
- Cross-trained employees to maximize agility and operational performance
Manager - IT
Widex India
Chandigarh
11.2010 - 01.2013
- Managed IT operations across multiple offices in India, ensuring seamless technological support
- Led implementation of Microsoft Dynamics optimizing workflows and communication
- Migrated from MPLS to VPN-based connectivity, resulting in significant cost savings for the IT infrastructure
- Ensured integration of IT systems and business continuity across all locations
IT Manager
GPI Textiles Ltd
Chandigarh
08.1996 - 10.2010
- Implemented Oracle ERP, IT policies, and group-wide email solutions using Lotus Domino & Notes
- Led Six Sigma projects to improve operational efficiency and process excellence
- Deployed Office TPM and established a plant-wide network to enhance connectivity
- Integrated R&D lab machine outputs with ERP systems for streamlined data access
- Resolved the Y2K issue for legacy systems and optimized IT processes using performance metrics
- Conducted regular training sessions to upskill employees on company technologies
Education
BA - Economics
HP University
APGDIT -
HP STEP University
Masters Diploma - Software Engineering
Uptron ACL
Black Belt - Six Sigma
IQF
Skills
IT Strategy & Governance
Cybersecurity & Compliance (PCI-DSS, HIPAA, GLBA, NYDFS, SOX)
Infrastructure & Network Optimization
Digital Transformation & ERP Implementation
Production Support & Sustaining Engineering
IT Operations & Policy Development
Vendor & Stakeholder Management
Six Sigma Project Leadership
Customer relations
Procurement management
Cross-functional coordination
Customer service
Administrative management strategies
Accomplishments
- Spearheaded large-scale digital transformation initiatives, reducing costs and driving growth through innovative technology solutions.
- Streamlined ticket resolution time by 60% through implementation of JSM ticketing system and SLAs, improving customer satisfaction scores from 75% to 95%.
- Led successful PCI-DSS, GLBA, and HIPAA compliance initiatives, achieving and maintaining certifications with zero major findings during external audits while at Finxera.
- Reduced IT infrastructure costs by 40% through strategic migration from MPLS to VPN-based connectivity at Widex India, while maintaining system reliability and performance.
- Implemented comprehensive security framework at Finxera India, resulting in zero security breaches over a 5-year period while managing sensitive financial data.
Timeline
Chief Information Security Officer (CISO)
Finxera India Pvt Ltd
12.2017 - 12.2022
Manager - Sustaining Engineering and IT
Finxera
01.2013 - 12.2017
Manager - IT
Widex India
11.2010 - 01.2013
IT Manager
GPI Textiles Ltd
08.1996 - 10.2010
Masters Diploma - Software Engineering
Uptron ACL
Black Belt - Six Sigma
IQF
Director of Administration
Priority IDC Private Ltd
12.202 - Current
BA - Economics
HP University
APGDIT -
HP STEP University