Dinesh Bisht
Nainital
Summary
Results-oriented Food & Beverage Executive with 8 years of experience in enhancing guest experiences and optimizing operations in dynamic dining environments. Expertise in menu development, team leadership, and cost management, with a strong focus on quality and compliance. Committed to delivering exceptional service and creating memorable dining moments, while driving business growth.
Overview
7
7
years of professional experience
Work History
F&B Supervisor
Grosvenor House, a Luxury Collection Hotel
Dubai
04.2022 - 03.2024
- Managed daily operations of food and beverage services, ensuring efficient service delivery and adherence to health regulations.
- Oversaw inventory management, including ordering, receiving, and stock rotation.
- Conducted training programs for new hires, focusing on service standards, food safety, and product knowledge, resulting in improved team performance.
- Assisted in planning and executing special events, coordinating logistics and service to ensure seamless operations.
- Ensured compliance with food safety and sanitation standards, leading to successful health inspections with zero violations.
F&B Executive
Beep Uncensored Gastropub
Agra
03.2020 - 12.2020
- Directed overall food and beverage operations, creating strategies that improved service efficiency and enhanced guest experiences.
- Established and maintained strong relationships with suppliers, negotiating contracts that improved cost-effectiveness and product quality.
- Coordinated high-profile events, ensuring flawless execution and guest satisfaction, resulting in repeat business from key clients.
- Analyzed sales and customer feedback data to drive menu enhancements and service improvements, aligning offerings with market demands.
- Collaborated with culinary, marketing, and event planning teams to design integrated service offerings that boosted customer engagement.
F&b Executive
Sutra Gastropub
Noida
04.2019 - 03.2020
- Developed and managed a craft beverage program, curating a selection of artisanal cocktails and local brews that enhanced the gastro-pub experience.
- Planned and executed themed events and live music nights that attracted diverse audiences, contributing to a significant increase in footfall during weekdays.
- Established and maintained high standards for food safety and quality control, ensuring compliance with local health regulations, and achieving top ratings in health inspections.
- Negotiated contracts with local suppliers to source fresh, high-quality ingredients, resulting in cost savings and enhanced menu offerings.
- Analyzed sales data and customer feedback to identify trends and inform strategic decisions, optimizing menu items and pricing to maximize profitability.
Floor Captain
Philtre the bistro
Gurugram
04.2018 - 04.2019
- Monitored service standards and guest interactions to ensure compliance with the bistro's quality policies, leading to improved health inspection scores.
- Coordinated and supervised staff to ensure timely and accurate completion of tasks.
- Assisted in organizing and executing special events and private functions, ensuring all aspects of service were tailored to meet client expectations.
- Worked closely with kitchen staff to ensure timely food delivery and accurate order fulfillment, enhancing overall operational efficiency.
- Provided customer service to guests, including answering questions, resolving conflicts, and responding to inquiries in a timely manner.
Guest service attendent
Leela ambience convention hotel
New Delhi
08.2017 - 04.2018
- Greeted guests upon arrival, verified reservations and checked-in guests.
- Assisted with luggage handling for arriving and departing guests.
- Responded to guest complaints in a professional manner, providing resolution or escalating as necessary.
- Processed payments accurately and efficiently using cash register systems.
- Maintained cleanliness of the lobby area and ensured that it was presentable at all times.
Education
Hotel Management -
Kukreja Institute of Hotel Management & Catering Technology
Dehradun07.2017
Higher secondary -
Bhartiya Shaheed Sanik Vidhyala
Dehradun05.2013
Skills
- Multitasking
- Teamwork
- Customer service
- Knowledge of beverage
- Communication
- Cocktail mixing
- Admin work
- Menu engineering
- Bottle incentive
- Beverage costing
- wine inventory
- P&L reports
- YTD Reports
- MTD Reports
- Tips Distribution
- Ordering & vendors payments
- POS Systems
- Leadership
- Micros
- Training
- My micro
- Adeco
Hobbies and Interests
- Hiking
- Boxing
Timeline
F&B Supervisor
Grosvenor House, a Luxury Collection Hotel
04.2022 - 03.2024
F&B Executive
Beep Uncensored Gastropub
03.2020 - 12.2020
F&b Executive
Sutra Gastropub
04.2019 - 03.2020
Floor Captain
Philtre the bistro
04.2018 - 04.2019
Guest service attendent
Leela ambience convention hotel
08.2017 - 04.2018
Hotel Management -
Kukreja Institute of Hotel Management & Catering Technology
Higher secondary -
Bhartiya Shaheed Sanik Vidhyala
Similar Profiles
Edgar LopezEdgar Lopez
Lead Bartender at SLS Hotel, a Luxury Collection Hotel, Beverly HillsLead Bartender at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Vasyl HusteiVasyl Hustei
Housekeeper at Grand Hotel River Park, a Luxury Collection Hotel,Housekeeper at Grand Hotel River Park, a Luxury Collection Hotel,
Oleh SkorokhodOleh Skorokhod
Guest Relations and Loyalty Manager at The Hongta Hotel, A Luxury Collection HotelGuest Relations and Loyalty Manager at The Hongta Hotel, A Luxury Collection Hotel