Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Certification
PERSONAL PROFILE:
Timeline
Generic

Dinesh Elumalai

Bengaluru

Summary

Highly productive Quality Assurance and Quality Control Executive with expertise in risk management, compliance monitoring, and process improvement. Strong analytical abilities, effective communication, and problem-solving skills ensure excellence in maintaining quality standards. Experienced in Accounts Payable and customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

AP - Helpdesk - Lead

Koch Business Solution
Bengaluru
03.2023 - Current
  • Ensured accuracy of invoices and payments to vendors.
  • Analyzed financial data and prepared reports for management review.
  • Collaborated with other departments to resolve discrepancies in accounts payable transactions.
  • Conducted periodic audits of accounts payable processes to ensure accuracy and efficiency.
  • Performed research on vendor inquiries related to invoice disputes or other issues.
  • Testing and Validation - Conduct thorough testing and validation of ABBYY solutions to ensure reliability and performance.
  • Develop training materials and conduct training sessions for end-users and other stakeholders. Create and maintain comprehensive documentation for implemented solutions.
  • Stay updated with the latest advancements in ABBYY technologies and intelligent document processing. Propose and implement improvements to existing solutions.
  • Proficiency in ABBYY technologies, including ABBYY Vantage.
    Strong understanding of OCR and machine learning concepts.

Senior Quality Analyst

RNTBCI
05.2016 - 03.2023

Quality Assurance and Compliance: Centre of Excellence (FSSC' Operations)

  • Primarily responsible for the administration and management of multiple assigned Compliance Audits supporting multiple functional areas
  • Identifies areas of risk and regulatory guidance gaps within functional internal process flows and procedures in conjunction with exhaustive research of regulatory guidance
  • Reviews and analyses responses to audit observations and interviews and facilitates corrective action plans as part of the Compliance Audit reporting procedure
  • Interfaces with Functional Area representatives to create and maintain Corrective Action Plans with monitoring of progress
  • Perform review and reporting of reconciliations performed by operations team
  • Investigated potential non-compliance and/or fraudulent activities reporting to regulatory bodies as needed
  • Perform JSOX review and Evidence collaboration & Audit support
  • Perform special audit projects upon request of management
  • Preparation of VSM and eliminating time waste through automations
  • Performing GMB audit and conducting training session to users on regular interval

Team Management Activities:

  • Responsible for allocation of daily work and status report to management
  • Coordinating the refresher training and conducting assessment on quarterly basis
  • Responsible for attendance and leave management for the team
  • Conducting brainstorming & Meeting session on regular basis to track and maintain MoM and action plan

Knowledge Management activities:

  • Overseeing process training & conducting assessments
  • Preparation & reviewing of SOP's on quarterly basis
  • Process updates Management

Data Analysis:

  • Calculation of FTR details for various processes
  • Preparation of error trends through data analysis on requirement basis
  • Correlation analysis of Internal & External error

Financial coordinator Activities:

  • Approval for the new supplier creation for each entity
  • Reviewing and attaching customer responses to the request to add or modify the accounts details
  • Restricting accounts when appropriate

Access Management Activities:

  • Responsible for the SAP and Mainframe New and Modify for New and Existing Users
  • Revoking access of all applicable tools and shared folders while the user reliving from the project or company
  • Providing the access to the GMB to users based on the request complies with SOD

MIS Activity:

  • Preparation of Productivity and Accuracy report on Monthly basis
  • Preparation of certain information at a manager's request
  • Preparation of Weekly deck with performance summary of Operations
  • Preparation of Monthly performance deck

Business Analyst Activity:

  • Responsible to interact with the operations teams for the process improvement ideas gathering and prioritizing for automation queue
  • Responsible for requirement gathering from process owner to proceed for automation
  • Responsible for follow-up meetings and providing regular reports to Managers on the status of the project

Process Executive

Steria India Ltd
02.2014 - 04.2016
  • Company Overview: Accounts Payable
  • Sending various Reports to the client and responding to the queries raised by them
  • Responsible for Managing the total inflow and outflow on daily basis
  • Responsible for handling various types of queries from the contributors and agents through Helpdesk
  • Processing of payments for invoices raised by Film Companies
  • Authorizing Payment for contributors
  • Contract creation for contributors
  • Analysing over/under payments
  • Facing Audits (internal & external)

Associate Officer

Wipro BPO Ltd
12.2011 - 10.2013
  • Company Overview: Accounts Payable (Lease accounting)
  • Reviewing the lease agreement, Analysing and Calculating the Percentage Rent for the Client Lease Stores
  • Extracting the Sales reports by Department wise, account wise and day wise for Sales audit and preparing the worksheet (Excel Sheet) for Percentage rent audit
  • Create manual billing for Subtenant's sales in the client system to collect the percentage rent from the Sub Tenant
  • Resolving the Landlord queries regarding Percentage rent & payments through calls and Email
  • Analysing, verifying while providing Access for POWS application to the Retail/ Auto/ Hardware and Service Stores to order supplies
  • Processing the Manual invoice received from the Asset Manager and Lease administrators
  • Providing RE tax & Sewer payments explanation to Landlord & Subtenants through call

Education

Accounting and Finance

Sri Muthu Kumaran Arts And Science College
Chennai, India
07-2011

Higher Secondary Certification -

Avichi Hr Sec School
Chennai
03-2008

Skills

Financial Packages:

  • SAP R/3, ECC6 & S4 HANA
  • Mainframe (IFM&JDE)
  • AS8

Tools:

  • MS Office
  • Abbyy Vantage
  • UI Path
  • Jira tracking
  • Service Now
  • MS Planner

Soft Skills:

  • Audit management
  • Controls evaluations

Accomplishments

  • Awarded with Key contributor award from GBS from Management for maintaining Zero backlog.
  • Awarded thrice with the "Star of the Month" from Client for maintaining Zero backlog and 100% accuracy.
  • Got appreciation from Subject Matter Expert (SME), client and external customers while learning the process.
  • Awarded as Gem (Going an Extra Mile) for maintaining online query box without back logs and consistence performance with more than 98% level of accuracy.

Affiliations

  • Tattoo Artist
  • Poet
  • Cooking Enthusiast

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2
Malayalam
Elementary (A2)
A2

Certification

  • Certified in Lean & Six Sigma Green Belt (Benchmark Six Sigma)

PERSONAL PROFILE:

  • Father's Name : N. Elumalai (Late)
  • Date of birth : 17th August 1991
  • Nationality : Indian
  • Passport number : W3355686
  • Current Address : No 20, 4th Main Road, K.R.Garden
  • Murugeshpalaya, Bengaluru - 560017.

Timeline

AP - Helpdesk - Lead

Koch Business Solution
03.2023 - Current

Senior Quality Analyst

RNTBCI
05.2016 - 03.2023

Process Executive

Steria India Ltd
02.2014 - 04.2016

Associate Officer

Wipro BPO Ltd
12.2011 - 10.2013
  • Certified in Lean & Six Sigma Green Belt (Benchmark Six Sigma)

Accounting and Finance

Sri Muthu Kumaran Arts And Science College

Higher Secondary Certification -

Avichi Hr Sec School
Dinesh Elumalai