Nature lover, Keen Traveler & adventure seeker
Dinesh Gagnani
Certified Professional for Talent Development (CPTD-ATD)
Pune,Maharshtra
Summary
Experienced Learning & Development professional with 13+ years of expertise in helping organizations develop the knowledge, skills, and aptitude of their human capital. Utilize a combination of classroom and digital training methods to empower individuals and drive business success.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Analyst (Head) – Learning and Development
Takaful Oman Insurance Company
Muscat
11.2023 - 03.2025
- Driving learning culture across the organization and imbibing the learning habits in 150+ employees of the company for self-development and organizational growth.
- Strategizing and executing more than 20 short and long duration training and developmental projects in alignment with business strategy.
- Playing the role of a learning consultant to support various functions like sales, customer service and operations by curating customized learning solutions as per business needs.
- Identifying skill gaps and training needs using analytical aspects like data, technology, people and providing learning-enabled solutions resulting in a direct and positive impact on the top line.
- Running an organization-wide Training Needs Identification (TNI) drive and chart out the learning plans based on individual and group skill developmental & and learning needs of around 150 employees.
- Designing training framework based on training needs and by using the Instructional designing (ADDIE) model.
- Curation and development of 2 customized eLearning modules by collaborating with Subject Matter Experts and functional heads including designing & production from conceptual outlining, storyboarding to course authoring.
- Leading HRMS transformation project and digitalization of 5 core HR process.
- Creating a learning ecosystem by using Gamification, Micro-Learning and blended learning approach to engage employees in skill development initiatives.
- Measuring the learning Impact and ROI by clearly Benchmarking business outcomes and end results.
- Assisting the Head of HR in 4 key transformation projects – Succession Planning, Competency Framework Designing, Digitalization of Performance Management & employer branding.
- Saving costs for the company by identifying best training solutions without compromising on quality, deliverables and time constraints.
- Exploring & identifying latest trends & technologies for people and organizational development.
- Constantly engaged in self-learning by Keeping self, abreast of developments in L&D and associated business industry to establish an all-around learning organization.
Deputy Manager – Talent Development
National Life & General Insurance (Now called Liva Insurance)
Muscat
03.2018 - 10.2023
- Established L&D function in the organization for driving seamless and effective training interventions.
- Drove learning culture across the organization and imbibing the learning habits in employees for self-development and organizational growth.
- Strategized and executed 15 short to mid range duration training and developmental projects in alignment with business objectives.
- Played the role of a learning consultant to support various
- functions like call center, banc-assurance channel, underwriting and compliance by curating customized learning solutions as per the business needs.
- Analyzing skill and training needs using deep multiple aspects like data, technology, people and providing learning-enabled solutions resulting in a direct and positive impact. One such yearly campaign led to 38% increase in top line (premium) and 55% increase in number of policies sold for an specific type of insurance in that particular year.
- Running an organization-wide Training Needs Identification (TNA) drive and chart out the learning plans based on individual and group skill developmental & learning needs.
- Designing training framework based on training needs and by using Instructional designing.
- Curating customized content by collaborating with Subject Matter Experts and functional heads.
- eLearning Content designing from conceptual outlining to Storyboarding to authoring.
- Creating learning ecosystem by using Gamification, Micro-Learning and blended learning approach to engage employees in skill development initiatives.
- Measuring the learning Impact with clearly benchmarked business outcomes and end results.
- Developing team member through effective delegation, mentoring and providing apt learning opportunities to scale up and be ready for the next positions.
- Improved team efficiency by streamlining processes and implementing innovative learning & development strategies.
Deputy Manager - Sales Training
Bajaj Allianz General Insurance
Pune
06.2014 - 01.2018
- Training employees & insurance agents on Sales, Process & soft skills for Employees and Agents PAN India & Training Content Designing.
Associate Manager - Learning & Development
HDFC Life Insurance
Mumbai
01.2014 - 05.2014
- -Product training for Banc-assurance channel partners (HDFC Bank - Mumbai & Suburban regions).
Assistant Manager – Training & Development
Landmark Insurance Brokers
Mumbai
09.2012 - 01.2014
- Product, process and behavioral training for employees.
Process Trainer
SERCO BPO
Thane
02.2012 - 09.2012
- Product, process & and customer service training for call center executives.
Education
MBA - Specialization in HR
ICFAI University
06-2012
Skills
Projects Executed
- 2018, Implementation of Learning Management system: Spearheaded the maiden LMS project implementation at National Life and General Insurance across Oman, UAE and Kuwait. Which further got extended to its subsidiary company NSSPL – Chennai (India) in 2020.
- 2019, Succession Planning: Designed succession planning framework with inputs from the Head of Human capital. Ran competency assessment for all the executive management teams of National Life and General Insurance.
- 2020, Cultural Awareness & Employer Branding: Designed a culture awareness campaign and initiated learning-based employer branding activities on LinkedIn.
- 2021, Performance Excellence Program: Designed and executed a yearlong gamification-based training campaign with the objective of increasing cross-selling of retail insurance products through branches of National Life and General Insurance in Oman.
- 2023, LMS On-boarding of employees of newly merged entity: Leading the onboarding project of all the employees of the merged entity (RSA Middle East) on the existing Learning Management System.
- 2024, Implementation of New HRMS and LMS: Leading the onboarding project of Learning management system and HRMS facilitating digitalization of HR and training processes.
- 2024, Designing succession planning policy and competency framework for C-Suite and senior management role.
Previous Experience
- National Life & General Insurance (Now called Liva Insurance), Muscat, Oman, Deputy Manager – Talent Development, 03/01/18, 10/31/23
- Bajaj Allianz General Insurance, Pune, Maharashtra, Deputy Manager - Sales Training, 06/01/14, 01/31/18
- HDFC Life Insurance, Mumbai, Maharashtra, Associate Manager - Learning & Development, 01/01/14, 05/31/14
- Landmark Insurance Brokers, Mumbai, Maharashtra, Assistant Manager – Training & Development, 09/01/12, 01/31/14
- SERCO BPO, Mumbai, Maharashtra, Process Trainer, 02/01/12, 09/30/12
Qualifications And Certifications
- MBA, HR, 2012, ICFAI University – India
- Bachelor’s Degree, Business Management, 2004, Mumbai University, India
- CPTD, Certified Professional for Talent Development - ATD
- Certified Learning Consultant, High Honors from Middle Earth HR
- Train the Trainer (TTT), Certified by Dale Carnegie Training
- Licentiate, from Insurance Institute of India
Accomplishments
Yr. 2018 – Implementation of Learning Management system:
Spearheaded the maiden LMS project implementation at National Life and General Insurance across Oman, UAE and Kuwait. Which further got extended to its subsidiary company NSSPL – Chennai (India) in 2020.
Yr. 2019 – Succession Planning:
Designed succession planning framework with inputs from the Head of Human capital. Ran competency assessment for all the executive management teams of National Life and General Insurance.
Yr. 2020 – Cultural Awareness & Employer Branding:
Designed a culture awareness campaign and initiated learning-based employer branding activities on Linked.
Yr. 2021 – Performance Excellence Program:
Designed and executed a yearlong gamification-based training campaign with the objective of increasing cross-selling of retail insurance products through branches of National Life and General Insurance in Oman.
Yr. 2023 – LMS On-boarding of employees of newly merged entity:
Leading the onboarding project of all the employees of the merged entity (RSA Middle East) on the existing Learning Management System.
Yr. 2024 – Implementation of New HRMS and LMS.
Leading the onboarding project of Learning management system and HRMS facilitating digitalization of HR and training processes.
Yr. 2024 – Designing succession planning policy and competency framework for C-Suite and senior management role.
Certification
CPTD (Certified Professional for Talent Development) from ATD
Interests
Timeline
CPTD (Certified Professional for Talent Development) from ATD
04-2024
Analyst (Head) – Learning and Development
Takaful Oman Insurance Company
11.2023 - 03.2025
Certified Learning & Development Consultant (High Honors) from Middle Earth HR
09-2020
Deputy Manager – Talent Development
National Life & General Insurance (Now called Liva Insurance)
03.2018 - 10.2023
TTT certified by Dale Carnegie
01-2017
Deputy Manager - Sales Training
Bajaj Allianz General Insurance
06.2014 - 01.2018
Associate Manager - Learning & Development
HDFC Life Insurance
01.2014 - 05.2014
Assistant Manager – Training & Development
Landmark Insurance Brokers
09.2012 - 01.2014
Process Trainer
SERCO BPO
02.2012 - 09.2012
MBA - Specialization in HR
ICFAI University
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