Hi, I’m
DINESH G. N.
Senior Sales Trainer
Bangalore,KA
Summary
Over 19 years of experience in Operations Management, Data Analysis, MIS/ Reporting, Quality Assurance, Project Management, Training, customer service, E2E Activation, Customer Pre-verification, Vendor Management, Setting up New Process, Team Management in Telecom sector. Experienced Sales & Process Trainer having a demonstrated history of working in the Fintech Industry. Customer Relationship Management (CRM), IT, Management, Administration, Operations and Strong Sales Professional
Overview
20
years of professional experience
2006
years of post-secondary education
5
English, Hindi, Kannada, Tamil and Telugu
1
Diploma in Software management from Aptech
Work History
Vaco Binary Semantics LLP
Senior Trainer
05.2022 - Current
Job overview
- Managed the Training of Pune as well as 27 Districts in the West Region with active 500+ FSEs.
- Received “Best Performer Award” in the 2022, 2023.
- Consistently Maintain quality of Onboarding, Soundpod & Revisit.
- Hands-on Experience on > 5 Projects.
- Run Contest internally to drive the numbers ( Creatives & Scriptwriting ).
ABM Telemobiles India Pvt LTD-Samsung Primary Distributor
Training Manager
04.2018 - 04.2022
Job overview
- Sales Training (Induction Batch & Sales Team on Product’s, Schemes), Competition Product Comparison with Price, Store Audit as per Norms, Team Management, Selling Skills, Process Training, NLC Calculation.
Idea Cellular Ltd
Circle Trainer
04.2016 - 04.2018
Job overview
- Post-paid & Prepaid Product and Process Training/New Hired Batch Training/System and Application Configuration and Training/Idea Stores Service Audit.
Unify labs Systems Private Ltd
Operation Lead
04.2015 - 03.2016
Job overview
- Post-paid & Prepaid Activation/MIS, Service & Quality Assurance/Document management/Customer Pre Verification/CAF Management.
Vodafone South Ltd.
Senior Executive
12.2007 - 04.2015
Job overview
- Post-paid Activation/MIS, Service & Quality Assurance/Document management/Cpos Admin/Number Management/Tariff Testing/Disha Project.
Bharati- Airtel Pvt. Ltd.
Executive
07.2005 - 02.2007
Job overview
- Customer care.
Education
KLE’s S. Nijalingappa College
B.Com
APTECH
Diploma in Software Management
University Overview
In Depth knowledge of MS-Office, Programming Languages: Visual Basic, HTML
Skills
Effective multi-tasking
Personal Information
Date of Birth: 12/22/82
Certification
Diploma in Software management
Accomplishments
- Collaborated with team of 5 in the development of Disha.
- Supervised team of 150 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Trainer
Vaco Binary Semantics LLP
05.2022 - Current
Training Manager
ABM Telemobiles India Pvt LTD-Samsung Primary Distributor
04.2018 - 04.2022
Circle Trainer
Idea Cellular Ltd
04.2016 - 04.2018
Operation Lead
Unify labs Systems Private Ltd
04.2015 - 03.2016
Senior Executive
Vodafone South Ltd.
12.2007 - 04.2015
Diploma in Software management
05-2006
Executive
Bharati- Airtel Pvt. Ltd.
07.2005 - 02.2007
APTECH
Diploma in Software Management
KLE’s S. Nijalingappa College
B.Com
01.2006
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