Detail-oriented Identity Access Management (IAM) and Active Directory Analyst with proven expertise in Level 2 support. Successfully designed and implemented secure IAM solutions while optimizing Active Directory environments. Skilled in troubleshooting and incident response, with a strong ability to collaborate across teams for effective access management. Committed to leveraging technical proficiency to enhance IAM operations and elevate security standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Identity and Access Management (IAM) Engineer
Tata Consultancy Services
Chennai
06.2021 - Current
Provided Level 2 support for IAM and Active Directory-related incidents, ensuring timely resolution and minimal impact on user operations.
Conducted a detailed log analysis for Multi-Factor Authentication (MFA) systems, resulting in actionable recommendations to improve security.
Used log data to detect and respond to possible security issues, ensuring the integrity of MFA operations, and contributing to the overall improvement of access control policies.
Collaborated with L1 support and other IT teams to escalate and resolve complex IAM and Active Directory issues.
Worked on identity management systems, including authentication flows, authorization models, and user and group provisioning processes.
Implemented role-based access control policies based on user roles and entitlements, in accordance with organizational security standards.
Prepared comprehensive reports highlighting key findings from security audits and risk analysis activities, including user-risk level and sign-in risk level.
Ensured compliance with regulatory requirements while configuring Active Directory settings.
Configured account lockout policies to ensure secure access control over user accounts.
Restored deleted AD objects from Recycle Bin when required by the business needs.
Resolved issues related to authentication failures due to expired passwords or locked accounts.
Managed Active Directory user accounts, groups, and computer objects.
Provided appropriate permissions to users for accessing files and databases.
Increased system security and performance with proactive changes.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Managed and configured Group Policy Objects (GPOs) to enforce security settings and streamline user access.
Integrated applications in Microsoft Azure using SAML and OAuth/OIDC.
Have a basic understanding of AAD Connect, along with DNS and DHCP.
Education
Bachelor of Technology - Information Technology
R.M.D Engineering College
Kavaraipettai, Tamil Nadu 601206
06-2021
Skills
Identity and Access Management (IAM)
User authentication and authorization
Single Sign-On (SSO)
Conditional Access Policies
Multi-Factor Authentication (MFA)
Self-service password reset (SSPR)
Azure B2B
Security
Security Audits and Compliance
Incident response
Access Control Policies
Collaboration
Cross-functional communication
Team Collaboration
User training and support
Active Directory (AD)
User and Group Administration
Trust, Relationship Management
Distributed File System
Group Policy Management
Troubleshooting
Log Analysis
Performance monitoring
Incident Resolution
Microsoft Identity Manager (MIM)
Forefront Identity Manager (FIM)
Certification
07/2021 – present AZ-900: Microsoft Azure Fundamentals
11/2022 – 11/2023 AZ-104: Microsoft Azure Administrator
10/2021 – 10/2023 SC-300: Microsoft Identity and Access Administrator
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services