DINESH KATARIA

Proven ability and experience in handling Supervisor scenario Chat. Demonstrated ability to work both in independent and team-oriented environments with well-developed organizational skills, excellent communication and interpersonal skills with problem-solving ability. Good Team player with Excellent Technical, Interpersonal Skills and have the ability to work effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Consistently maximize satisfaction by offering every customer industry-leading service and support. Adaptable and responsive team player with unwavering dedication to retaining customers, boosting revenue, and resolving conflicts.

• Providing customer support over the chat to the customers.
• Processing of online orders of the customers.
• Upgrading the existing services and Probing for the needs of the Customers.
• Resolving queries related to credit cards.

• Father's Name: Lt. Shri Krishan Kumar Kataria
• Date of Birth: 01/04/90

• Listening to Punjabi music
• Playing Basketball in the free time

SAP in FICO

CS ( Company Secretary)