Centricity
Dinesh Kumar
Process Trainer
Chennai,TN
Summary
Dedicated Process Trainer highly effective at helping teams fully understand process to support client objectives. Advanced skills in Centricity Software and fluent in English. Pursuing a permanent position with room for advancement.
Collaborative team player adept at working with team and Cient to understand training needs. Eager to apply skills and 4 years of experience to a long-term position.
Overview
8
8
years of professional experience
Work History
Subject Matter Expert
Access Healthcare
Chennai, Tamil Nadu
12.2015 - 06.2019
- Reported financial data and updated financial records in ledgers and journals.
- Trained and supervised the team employees on best practices and accurate process forecasting.
- Maintained team production and quality and helping them to perform well for their growth.
- Strengthened quality management processes to bring errors to near-zero in reporting and general bookkeeping.
Process Trainer
Access Healthcare
Chennai, Tamil Nadu
12.2015 - Current
- Performed opening and closing procedures to keep operations running smoothly.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed team communications and information for process meetings.
- Performed continuous quality performance for the trainee and coached them enhance delivery and improve effectiveness.
- Scheduled and taught in class and online to increase learning opportunities in our process
- Gathered and organized supplementary material to support structured lessons
- Monitored participant workflow and behaviors throughout training process.
- Quickly adapted training plans for client needs, keeping timelines and desires in mind.
- Tracked clients progress in reports and adapted plans to maintain progress.
Education
B.E Civil Engineer - Engineering
Skills
Instructional strategies
Subject matter expertise
Business operations
Process improvement
Team management
Software
ECW
Timeline
Subject Matter Expert - Access Healthcare
12.2015 - 06.2019
Process Trainer - Access Healthcare
12.2015 - Current
Meenakshi University - B.E Civil Engineer, Engineering