DINESH KUMAR

• Enhanced communication between drivers and dispatchers by implementing a centralized system for real-time updates, leading to improved route efficiency.
• Managing transport operations (24/7, nodal, shuttle, EWH operations). Creation of transport MIS Reports for analysis and review (Daily, Weekly, Monthly).
• Involvement and coordinating with team to ensure compliance, monsoon checklist related documentation is maintained and up to date.
• Preparing Monthly Score Card report and meeting with vendors.
• Oversaw the implementation of new routing software, enhancing operational efficiency while minimizing human error in route planning.
• Developed strong relationships with vendors and carriers to negotiate better pricing and improve service levels.
• Assisted in budget development for transportation department, achieving cost savings through strategic planning and resource allocation.
• Implemented safety protocols for drivers, reducing accident rates and minimizing insurance claims.
• Communicated with customer service and sales teams to improve productivity and service ratings.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Analyzed data on transportation operations to identify areas for improvement, implementing changes that led to increased efficiency and productivity.

Cross-functional:

• Supported Logistics Team in getting IT assets couriered to employees in pandemic and preparing/updating of IT assets inventory stored in warehouse.
• Soft service snag list preparation and ticket raising for on-time closure of snags.

Recognition:

Service Gem at JLL Ovations for Q4, 2022.

• Optimized delivery routes by assessing traffic patterns and alternate options, resulting in reduced fuel costs and improved timeliness.
• Oversaw the implementation of new routing software, enhancing operational efficiency while minimizing human error in route planning.
• Organized driver training programs to ensure compliance with industry regulations and maintain a skilled workforce.
• Assisted in budget development for transportation department, achieving cost savings through strategic planning and resource allocation.
• Assisted in the development of contingency plans for emergencies or unexpected events affecting transport operations, minimizing potential disruptions to business flow.
• Analyzed data on transportation operations to identify areas for improvement, implementing changes that led to increased efficiency and productivity.

• Evaluated new technologies and software solutions for potential implementation in transportation management systems, driving continuous improvement efforts within the organization.
• Overall relevant experience and formation of transport reports on all activities, like arrival/departure pattern, occupancy, expenses, and incidents.
• Responsible for preparing and maintaining Driver, Vehicle Compliance, and driver BGV reports for 624 vehicles across 6 Facilities at Bangalore.
• Preparing Overall Transport Review/Optimization reports for Bangalore, Hyderabad, Noida, and Trivandrum locations for the improvement of transport operations and cost.
• Auditing and Monitoring Transport operations at Bangalore, NCR, and Hyderabad Locations.
• Preparing consolidated MIS audit reports for 9 locations across Bangalore, NCR, and Hyderabad.
• Maintaining record of GPS devices fixed in vehicles across Bangalore locations.
• Maintaining consolidated OTA, Cost Center, India Transport Analysis presentation, Incident Report for Bangalore, NCR, and Hyderabad Locations to track transportation service level.
• Preparing monthly Cost Center Reports across India to Finance Team.

Trained on Using Transport tool MOVE IN SYNC to Highest Level access i.e Site Administrator

• Led transport operation and managed process.
• Modification of routes, along with the existing demographic situations (availing traffic condition and one ways), considering the travel time and cost effectiveness.
• Providing the transport service to employees at the optimal level to ensure that productive hours are met, with the cab reaching on time and with safety and secure traveling (hassle-free), along with additional responsibilities of policy description and clarification to employees.
• Ensuring on-time log in and log out of vehicle.
• Strict involvement to ensure compliance related to vehicle condition, statutory documentation, driver/security personnel, and employee safety (especially female employees).
• Ensure the proper training and motivational sessions are held for drivers on safe driving, as they are the core means of ensuring safety. (Training to Drivers and Supervisors on a quarterly basis).
• Arranging transportation for the daily operations on training, visitor, regular transportation, and employee transportation, and airport transfers.
• Auditing of trip sheets and scrutinizing of invoices, and raising purchase requisitions for the bills procured.
• Fine exposure on billing and MIS to track payments of services consumed.
• Led the security team for transport operations and escort management for female employees.

Facilities Responsibilities:

• Handling HK and security during night shifts.
• Coordinating with all the team leads on a weekly basis to collect feedback from their teams and taking actions accordingly.
• Maintain the hygienic atmosphere in the kitchen and provide quality of food to the employees.
• Coordination with the maintenance department for all types of power and plumbing-related issues.