Dinesh Kumar
Gurgaon
Summary
Dynamic Executive with extensive expertise in menu development and inventory management at Travel Food Services. Demonstrated success in driving revenue growth and enhancing customer service through strategic process improvements. Acknowledged for inspiring team performance and implementing effective budgeting practices, ensuring operational excellence and compliance with health regulations.
Overview
18
18
years of professional experience
Work History
Executive
Travel Food Services
New Delhi
02.2025 - Current
- Analyzed customer feedback to improve service quality and dining experience.
- Oversaw food preparation and presentation to align with quality standards.
- Maintained cleanliness and sanitation across dining and serving areas.
- Collaborated with team members to deliver exceptional customer service.
- Guided trainees on safety protocols and inventory management best practices.
- Inspected facilities to uphold cleanliness standards in dining and restrooms.
- Implemented inventory tracking systems to ensure product availability.
- Provided feedback to chefs on menu modifications and special requests.
Department Manager
Reliance Retail Ltd.
Gurgaon
03.2022 - 01.2025
- Monitored daily sales figures to track trends in customer buying behavior.
- Ensured compliance with company policies and relevant regulations.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Created and managed budgets for travel, training, and team-building activities.
- Assigned work and monitored performance of project personnel.
- Developed and implemented strategic departmental plans to achieve company targets.
Department Manager
Future Group
Gurgaon
09.2007 - 02.2022
- Managed daily operations, ensuring efficient workflow and productivity.
- Delegated tasks to staff, establishing priorities and goals.
- Conducted team meetings to communicate targets, share updates, and gather feedback.
- Supervised a team of 15 employees, ensuring timely completion of all tasks.
- Held regular one-on-one meetings for performance reviews and feedback.
- Monitored inventory levels to maintain optimal stock and minimize waste.
- Planned training sessions to enhance employee effectiveness and address weaknesses.
- Collaborated with departments to ensure seamless operations across teams.
Education
Bachelor of Arts -
EIILM UNIVERSITY
SIKKIM06-2012
High School Diploma -
Govt High School
Gurgaon03-2007
Skills
- Menu development
- Inventory management
- Multitasking capacity
- Sales
- Budgeting and cost control
- Purchasing
- Vendor coordination
- Staff motivation
- Process improvement
- Revenue growth
- Customer service management
Personal Details:-
- Father's name: Vishnu Dutt
- Date of Birth: June 2, 1987
- Marital Status: Married
- Gender - Male
- Nationality: Indian
- Religion: Hindu
- Hobbies: Making new friends, watching movies
Address
- H. no - 171, Village Sukhrali, Kesho Ram Gali, near Excel House, opp. Bhanu Complex, Gurgaon, Haryana - 122001
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Executive
Travel Food Services
02.2025 - Current
Department Manager
Reliance Retail Ltd.
03.2022 - 01.2025
Department Manager
Future Group
09.2007 - 02.2022
Bachelor of Arts -
EIILM UNIVERSITY
High School Diploma -
Govt High School
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