Dinesh Kumar
Retail Store Manager
Panipat
Summary
Experienced Store Manager with over 12 years in retail management. Skilled in store operations, team leadership, inventory management, and customer service. Adept at meeting sales targets, optimizing operational efficiency, and ensuring regulatory compliance. Proven ability to enhance customer satisfaction and drive business growth.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Assistant Store Manager
Vishal Mega Mart Retail Company
05.2024 - 03.2025
- Manage overall store operations, including team, inventory, and customer service
- Achieve daily and monthly sales targets across Apparel, GM, and FMCG categories
- Conduct shrinkage analysis and ensure inventory accuracy
- Ensure timely order fulfillment and 100% fill rate for deliveries
- Oversee recruitment, training, and HR policy compliance
- Analyze stock reports to optimize sales growth
- Ensure proper merchandising as per company standards
- Lead daily team huddles to track progress and reward achievements
Store Manager
Reliance Smart Point Store (Reliance Retail Ltd.)
03.2022 - 05.2024
- Managed full FMCG store operations, ensuring profitability and cost optimization
- Analyzed monthly P&L reports to drive cost-saving initiatives
- Achieved sales targets and improved key performance metrics (NOB, ABV)
- Led and motivated staff to maintain store standards and boost sales
- Conducted recruitment and maintained low attrition rates
Store Manager
Easyday (Future Retail Ltd.)
03.2017 - 03.2022
- Managed store operations, including inventory and customer service
- Executed sales strategies to meet revenue targets
- Recruited and trained staff while ensuring HR compliance
- Ensured successful food and fire safety audits
Store Manager
Archies Ltd.
05.2013 - 03.2017
- Oversaw store operations in a gift retail environment
- Managed inventory, cash handling, and customer service
- Planned staff shifts and ensured operational efficiency
Department Manager
Vishal Mega Mart Retail (Airplaza Retail Holding Pvt. Ltd.)
07.2010 - 03.2012
- Managed department sales and team operations
- Ensured compliance with store SOPs for merchandise display
- Planned shift schedules and optimized staffing for peak hours
Education
MBA + PGDBM - Marketing & Retail Management
Bangalore School of Business
B.A. (Hons) - Psychology
MDU Rohtak
Rohtak, HaryanaHigher Secondary (10+2) - undefined
HBSE
Skills
- Store Operations Management
- Sales Target Achievement
- Inventory & Shrinkage Control
- Customer Service & Complaint Resolution
Store opening and closing
Multitasking Abilities
Team leadership
Employee motivation
Problem-solving aptitude
Disclaimer
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 04/04/83
- Marital Status: Married
Timeline
Assistant Store Manager
Vishal Mega Mart Retail Company
05.2024 - 03.2025
Store Manager
Reliance Smart Point Store (Reliance Retail Ltd.)
03.2022 - 05.2024
Store Manager
Easyday (Future Retail Ltd.)
03.2017 - 03.2022
Store Manager
Archies Ltd.
05.2013 - 03.2017
Department Manager
Vishal Mega Mart Retail (Airplaza Retail Holding Pvt. Ltd.)
07.2010 - 03.2012
B.A. (Hons) - Psychology
MDU Rohtak
Higher Secondary (10+2) - undefined
HBSE
MBA + PGDBM - Marketing & Retail Management
Bangalore School of Business
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