Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
DINESH KUMAR

DINESH KUMAR

NEW DELHI

Summary

Dynamic and dedicated cabin crew professional with extensive experience at Qatar Airways, excelling in passenger service and emergency procedures. Proven ability to administer first aid and manage incidents effectively, ensuring safety and comfort. Recognized for cultural awareness and time management skills, consistently enhancing the in-flight experience for diverse passengers.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cabin CREW

FINNAIR
NEW DELHI
10.2022 - Current
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Collaborated with pilots in preparing aircraft for departure from airports.
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
  • Inspected aircraft cabins after disembarking to identify any damage or lost items left behind by passengers.

ELITE CABIN CREW

QATAR AIRWAYS
DOHA
10.2017 - 06.2022
  • Responded promptly to customer complaints or requests for service during flights.
  • Provided first aid assistance to passengers when necessary.
  • Maintained a professional appearance at all times while interacting with customers.
  • Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.

Senior Cabin Crew Member

AIR INDIA AIRLINE
NEW DELHI
02.2015 - 09.2017
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
  • Worked with air marshals, airport security, and ground personnel to remove unruly passengers.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.

Security Executive

INDIGO AIRLINE
NEW DELHI
06.2012 - 02.2015
  • Maintained records of all activities related to security operations for future reference.
  • Collaborated with other departments to create a safe working environment for all employees.
  • Scanned and documented freights and assigned appropriate marking labels with identifying information.
  • Implemented procedures to ensure that only authorized personnel had access to sensitive areas.

Education

Bachelor of Commerce - BUISNESS AND FINANCE.

SHOBHIT UNIVERSITY
MODIPURAM, MEERUT-250110
05-2013

Skills

  • Cabin safety
  • Emergency procedures
  • Passenger service
  • First aid
  • Flight preparation
  • Incident reporting
  • Cultural awareness
  • Time management
  • Customer assistance

Accomplishments

  • highest kafou recognition award.

Languages

English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Elementary (A2)
A2

Certification

  • Certification In First-AID.
  • Certificate of Customer Service Training.
  • Certificate of Basic Aviation Security Programme
  • Certificate of Screening Passenger Baggage And Cargo (X-BIS)
  • Certificate of Doing Service in First and Business Class Cabin.
  • Certificate of Aircraft Specifications:- Airbus 320,321,330,350 And 380.
  • Certificate of Aircraft Specifications:- Boeing 787 and 777.

Timeline

Cabin CREW

FINNAIR
10.2022 - Current

ELITE CABIN CREW

QATAR AIRWAYS
10.2017 - 06.2022

Senior Cabin Crew Member

AIR INDIA AIRLINE
02.2015 - 09.2017

Security Executive

INDIGO AIRLINE
06.2012 - 02.2015

Bachelor of Commerce - BUISNESS AND FINANCE.

SHOBHIT UNIVERSITY

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DINESH KUMAR