DINESH KUMAR BALAVANTA SINGH
Mumbai
Summary
To obtain a position in an organization that provides me with the opportunity to exploit my potential and skills to help the Organization in accomplishment of its goal and also for self-development.
Self-Assessment:- Being a Smart worker, ambitious and responsible person, I complete my work with great responsibility and attempt to give earliest possible results. I always prefer to accept challenges as they give me an opportunity to show my capabilities. I am confident of achieving great heights in my career through my sincere efforts and honesty, I sincerely wish that I should be given an opportunity to prove myself as an asset for the Organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Analyst
Air Arabia Group (ISA)
12.2022 - Current
- Checkout daily scheduled activities.
- Attending user’s system related calls.
- User’s profiles and outlook configuration.
- Creating outlook and provide support to end user for configure.
- Joining user system in Intune and manage the policy.
- Managing O365 for end user issues.
- Handling all O365 related issues.
- Configuring Outlook profile in end user systems.
- Managing call center for user creating, dashboard and login related issues.
- Managing new offices opening with vendor and supplier.
- Managing Amos application issues.
- Checking Amadeus and Galileo GDS application installation and issues.
- Checking NEC pabx and managing new DID creation, New Extn Assign.
Technical Support
Riya Travel & Tours (India) Private Limited
04.2012 - Current
- Checkout daily scheduled activities.
- Attending users system related calls.
- User’s profiles and outlook configuration.
- Configure and maintain WAN/LAN equipment.
- Troubleshooting in hardware and networking related issues.
- Providing Wi-Fi access to laptop users.
- System analyzing for critical issues.
- Configure & monitoring HIKVISION DVR.
- Installing and complete Administrations of servers.
- User’s creations, password policies and providing terminal access to the users.
- Monitoring VMware for smooth work process.
- Working on Escan Antivirus Server.
- Installing MSSQL Server 2008 R2, SQL 2014.
- Installing Windows 7, Windows 8, 8.1 and Windows 10 and related problem.
- Alerting, Reporting and User notification.
- Working with Dell Sonic wall TZ600 creating CFS policies, providing access rules.
- Creating VPN with Dell Sonic Firewall.
- Looking into Nating polices, port forwarding and routing etc.
- Working with Sonic Wall Analyzer to monitor user web activity.
- Working with Net gear Prosafe SRX5308 creating CFS policies, providing access rules.
- Working with Ruckus 7363 Wireless ASP.
- Complete administration, monitoring, initial troubleshooting and coordination with ISP OF sify, tata and tikona.
- Working as a part of telecom engineer like Nec Epabx, NEC application programing, call logger server, synchrony server and Audio code.
- Installing & configure Galileo, Amadeus, Sabre, Yatra & its related issues.
- Working with VM ware virtualization daily backup & monitoring.
- Installing Printers & Scanners & trouble shooting its related problem.
- Creating user profile in Neox Dial center and Neox IPEPABX.
- Configure User Profile in Agent system & Trouble shooting its related problem.
- Handling ERP and its related problem.
- Handling Gmail and its related problem, take backup of user Gmail data.
- Configure 0ffice 365 and trouble shoot its related problem.
- Installing and configure Active Directory, create user profile in AD.
IT Executive
First Global Stock Broking Private Limited
01.2010 - 03.2012
- Handling Software application (Fast trade and trade anywhere).
- Handling Hardware application.
- Handling power trade and trade anywhere.
- Configure IP Address of the systems.
- Configuring and backup of outlook mail applications.
- Installing Printers & Scanners & Troubleshooting.
- Maintaining All Hardware & Networks Related Problems.
- Configuration & Troubleshooting of new software related problem.
- Installation of Windows 2000, 2003, 2008 & Windows XP, Windows 7, Windows Vista.
- Manage & Create Virtual Private Network & Point to Point Connection.
- Install & Configure the Remote admin & VNC Services.
Education
S.S.C - Second Class
U.P. Board
H.S.C - First Class
U.P. Board
Skills
- Network troubleshooting
- Office 365 management
- User profile configuration
- Active Directory installation
- VPN configuration
- Technical support
Certification
Hardware, Networking, & CCNA from Jetking Infotrain Limited SEWRI.
Languages
- Hindi
- English
- Marathi
Hobbies and Interests
- Playing Cricket
- Travelling
- Watching Movies
Personal Information
- Date of Birth: 11/12/88
- Marital Status: Married
Self Assessment
Being a Smart worker, ambitious and responsible person, I complete my work with great responsibility and attempt to give earliest possible results. I always prefer to accept challenges as they give me an opportunity to show my capabilities. I am confident of achieving great heights in my career through my sincere efforts and honesty, I sincerely wish that I should be given an opportunity to prove myself as an asset for the Organization.
Timeline
IT Analyst
Air Arabia Group (ISA)
12.2022 - Current
Technical Support
Riya Travel & Tours (India) Private Limited
04.2012 - Current
IT Executive
First Global Stock Broking Private Limited
01.2010 - 03.2012
S.S.C - Second Class
U.P. Board
H.S.C - First Class
U.P. Board
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