Dinesh N V

• Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
• Microsoft Dynamics 365 - Accounts Payable : Such as Purchase orders (I was releasing orders throughout India) and invoicing. Where we have multiple entities across Indian states containing 4000+ Employees.
• Negotiating with vendor with respect to IT services license requirement and if any assets (such as Macbooks, Windows laptops, mobile devices etc
• Enhanced communication between departments by creating and maintaining an updated contact database.
• Provided exceptional support to executives during high-stress periods, prioritizing tasks effectively to meet pressing deadlines.
• Coordinated executive travel arrangements, ensuring seamless itineraries and expense tracking and analyzing current versus previous year cost.
• Managed a team of junior administrators, ensuring proper training and professional development opportunities.
• Maintained strict confidentiality in handling sensitive information related to company operations, personnel matters, and client interactions.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Received promotion for two-preceding years for my agility and calibre.

• Managed laboratory equipment inventory, scheduling maintenance or repairs when needed to minimize downtime during class sessions.
• Improved laboratory safety by implementing stricter guidelines and conducting regular inspections.
• Facilitated group work among students to improve collaboration skills while reinforcing course material.
• Promoted a positive learning environment by maintaining an organized, clean, and well-stocked laboratory space.
• Mentored student researchers, fostering independent thinking and problem-solving skills.
• Attended professional development workshops to stay current on industry trends and emerging technologies in the field of education (for assisting in conducting the workshops, received a cash cheque reward from the college Principal).
• Two big achievements

One is that setting up and installing applications (Android Studio etc) and required OS such as Windows 11 and Ubuntu.

Second is that where almost 100+ PC's were on brink of recycle. But I manged to repair (such as parts replacements) and installation of OS and required applications for 107 PC's.

• Increased overall lab efficiency by streamlining processes and implementing time-saving procedures.
• Coordinated with other departments to incorporate interdisciplinary projects into the laboratory curriculum for a more comprehensive educational experience.
• Also, received certification of appreciation within 6 months of joining for my pro-active skills work ethics.

• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Provisioned new software and hardware for use, following established security policies.
• Troubleshooting applications and updating software on timely manner for efficient process and replacing parts if required.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.