Business Development Manager - International Market
Thane
Summary
Versatile Senior Manager specializing in Bussines Development in International market and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company having 15 years of experience in the industry handling various profiles.
Overview
15
15
years of professional experience
Work History
Sr. Manager (International Business Development SEA, West Africa)
Kevin Group
Mumbai
03.2022 - Current
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Implemented and developed operational standards, policies and procedures.
Collaborated with upper management to implement continuous improvements and exceed team goals
Built relationships with customers and community to establish long-term business growth
Prepared sales presentations for clients showing success and credibility of products
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
Resolved problems with high-profile customers to maintain relationships and increase return customer base
Evaluated and negotiated contracts to procure favorable financial terms
Delivered recommendations to long-term accounts to promote brand awareness to key audience
Directed sales support staff in administrative tasks to help sales reps close deals
Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
Managed accounts to retain existing relationships and grow share of business
Channel Partner activity managements and Training
Managed revenue models, process flows, operations support and customer engagement strategies
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Drove sales by developing multi-million dollar contract sales
Organized promotional events and interacted with community to increase sales volume
Communicated product quality and market comparisons by creating sales presentations
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
Demonstrated products to show potential customers benefits and advantages and encourage purchases
Achieved sales goals and service targets by cultivating and securing new customer relationships
Represented company and promoted products at conferences and industry events
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
Negotiated and closed long-term agreements with new clients in assigned territory
Sales Head
Aarem Engineering Mumbai
05.2021 - 02.2022
Business Development & Strategic Planning for business growth in packaging sector
Managing sales manager & Sales engineer daily sales activity for generating business
Sales negotiation with customer for order booking
Providing monthly forecasting order with management
Planning marketing actives for generation more Leads and convert them in to opportunity
Set KPI & Goal for Sales Team
Identify and onboard new channel partner as per business growth strategy
Running various Business campaign for increase brand value in market and generating more sales lead and covert into opportunity
Working closely with marketing activity, identifies and execute various marketing project which helps sale team for generation revenue
Closely Monitor competitor activity provides details to management
Works with Collaborative key account Management with targeted customer and Sales plan accordingly for generating long term revenue from these accounts
Focus on Prospect and align customer Engagement Sales plan
Provide Monthly Sales revenue report to management and share future forecast order status.
Sr. Area Sales Manager (Middle East & Asia Market)
Apex International
03.2020 - 04.2021
Lead generation though mailing list & outbound calling campaigns and develop in to opportunity
Effective Utilization & Execution of CRM tools for business generation
Manage all sales and marketing function, including application & technical support for end customer and channel partner
Performed Strategic Marketing analysis of competitive product & inline Product selling strategy by establishing OEM relationship with strategic partner for improved market penetration
Coordinate and demonstrate solution at multiple Virtual trade shows though assign region
Educate and resolve the channel partner & End customer issue though Webinar & Prepare and execute the various Online Marketing campaign in the region and generating Lead and covert into order
Negotiated Product supply contract, pricing, and term of sales & Developing the existing and new customer and generating the business as per annual sales plan
Work with product manager and finance department to set up, commercial and implement new price and models.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Built lasting relationships with clients through outstanding customer service interactions.
Technical Sales & Service Head
ACG Group - Value link
04.2018 - 03.2020
Specializing in new business development and major market expansion
Combine entrepreneurial drive with business- management skills to drive gains in revenue, market share and profit performance
Communicate clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members
Cultivate excellent relationships with new prospects and existing customers which help to generate consistent business growth
Assign target and Set KPI to Sales & Service team and monitoring Performance and taking strategic decisions whenever business required based on business performance
Conduct & participate in techno commercial discussion with customer whenever business requires
Proactively Co coordinating with customer and principal monitoring and support to principle on various stage of project
Preparing pre-Installation plan communicate with customer on techno commercial discussion and execute in professional way
Manage complexity of project in various stage discuss and resolve Issue during project execution time
Generate aftermarket sales revenue on equipment life cycle strategy plan through various stages like paid installation, service, AMC, Up gradation project retrofit project & spare part sale with existing customer
Participate in FAT Protocol note down deviation of customer and provide solution
If conflict occurs, then resolve these concerns getting into conference of customer and principle
Participate in SAT with team for complex project and execute project in given timeline
Resolve customer technical issues and provide support
Participate in Exhibition and trade shows and providing machine demo to customer which support to company for new machine sale
Provide support to Marketing Budget and monitoring on marketing campaign on various plat forms and record response of customer and develop strategy which help us to generate revenue from those leads.
Dy. Manager (Aftermarket Sales &Service Manager)
Nichrome India Ltd
Pune
01.2017 - 03.2018
Design, develop & implement business plans& policy regarding after sales in close cooperation with the sales managers and service engineers
Provide training to sales & service team on implementation of AMS business plan and generating revenue from each customer
Initiate, proactive regional business center and premium customer visit and implement marketing & AMS sales campaigns to improve aftermarket sales results
Manage for set up the regional AMS target, KRA and Goal for AMS team & Channel Partner
Manage for dealer management for pan India with plan to grow new and existing aftermarket Sales business
Closely monitoring on AMS quotation pipeline and order booking as well as proactively approach to internal team and customer on pending quotation pipeline for healthy AMS order booking
Manage to deal with system integrator and channel partner for generating and promoting AMS products
Closing monitoring on equipment life cycle requirement for generation of AMS Business
Manage to provide details of the respective customer complain, market requirement, provide feedback on competition movement for enhance for growth of sales & AMS sales
Value base sales approach to AMS sales product in existing market for making EBIT
Organize and participate in open house, exhibition of product marketing and branding for generation new inquire from Market.
Evaluated suppliers to maintain cost controls and improve operations.
Introduced new methods, practices, and systems to reduce turnaround time.
Technical Sales and Service Engineer
Coesia Group- Hapa & Laetus Machinery
06.2012 - 01.2017
sInstallation, commissioning, Validation & Product Demonstration of Hapa and Laetus Machine in Asia.
Maintained 80 % conversion rate on new contacts by using persuasive communication skills
Employed consultative techniques, using probing questions to overcome objections and close sales
Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs
Generated sales leads through outbound calls and emails to build robust pipeline
Researched client requests to create best possible solutions for diverse needs
Called on existing accounts to drive sales through proactive and relationship-driven contact strategies
Navigated multiple computer systems expertly to handle customers' sales and service needs
Analyzed customer feedback to identify areas of improvement and implemented actionable solutions
Answered in-depth questions about company offerings, service policies and benefits of each plan
Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions
Troubleshot sales and service operations to increase profitability and bring positive organizational change
Wrote and updated sales and service contracts for Key Account Sales
Developed and implemented product marketing plans to reach target customers
Tracked sales data for analysis and forecasting
Contributed additional revenue to sales plans through resale opportunities
Utilized creative problem-solving skills to overcome technical challenges in the sales process
Assisted customers in troubleshooting product issues and provided timely technical support
Worked with customers and engineering team to determine equipment needs and system requirements
Presented technical presentations to clients to explain product features and benefits
Cultivated and maintained strong relationships with customers to ensure a positive customer experience
Configured and modified product systems to meet customer-specific needs
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support
Helped team implement successful sales strategies for complex engineering projects
Delivered technical presentations matching audience level of expertise to explain products and services to customers
Project Manager
Pharbest Pharmaceutical Inc.
Farmingdale New York USA
07.2008 - 02.2012
Met project deadlines without sacrificing build quality or workplace safety.
Planned, designed, and scheduled phases for large projects.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Managed projects from procurement to commission.
Identified plans and resources required to meet project goals and objectives.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated and managed third-party contracts related to project deliverables.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Education
Master of Science - Mechanical Engineering
University of Bridgeport
Bridgeport CT USA
01.2008 - 2010.05
Bachelor of Engineering - Mechanical Engineering
NMU
D N Patel Collage Of Engineering
04.1998 - 2005.05
Skills
Business Development
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Training & Certification
HAPA printing and label product training- Volketswil, Switzerland
Laetus pharmaceutical security system product training - Alsbach-Hähnlein, Germany
Value Base Sales & Aftermarket Sales Training in Coesia India
Relationship Management Program Training by Homi Mulla Associates
Certification in Diploma in Business Finance From Sweden
Timeline
Sr. Manager (International Business Development SEA, West Africa)
Kevin Group
03.2022 - Current
Sales Head
Aarem Engineering Mumbai
05.2021 - 02.2022
Sr. Area Sales Manager (Middle East & Asia Market)