Dinesh Radhakrishnan

Client: Sauce-E-Commerce(March 2022-Present)

Manual Testing -Skills and Expertise

• Predominantly worked as a manual tester for the past two years, performing black box testing on various applications.
• Tested mobile and website applications to uphold quality standards for clients.
• Identified defects and bugs, collaborating with developers for resolution.
• Created comprehensive test cases and test scripts based on user stories and requirements.
• Worked cross-functionally with teams to ensure software met user needs and was delivered on schedule.
• Conducted regression testing and User Acceptance Testing (UAT) to validate software performance.
• Hands on Experience in JIRA Board and Agile Environment.
• Manual testing and black box testing.
• Automation testing: Experience in writing and preparing test scripts.
• Web and client/server application testing.
• Quality assurance for mobile and website applications.
• Defect identification and resolution.
• Regression and UAT testing.
• Strong collaboration and communication skills, ensuring seamless teamwork across departments

Client: Century Link - Network Engineer (Order Entry Processing)(Feb 2018-March 2022)

• In overall seven years of experience, I have domain expertise for five years in networking, where I used to manage customer requests for Lumen and CLEC, ensuring accurate provisioning of telephone numbers, DSL lines, and circuits.
• Demonstrated precision and efficiency in handling order entry processes to meet client requirements and service standards.