Dinesh S
Coimbatore
Summary
Food service professional with eight years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
9
9
years of professional experience
Work History
RESTAURANT SUPERVISOR
HMR GRAND KITCHEN
COIMBATORE
02.2020 - 12.2024
- Scheduled and directed staff in daily work assignments, maximising productivity
- Worked closely with chef and cooks to determine menu plans for special events or occasions
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency
Trainee Food and Beverage Executive
KOCHI MARRIOTT HOTEL
KOCHI
03.2018 - 12.2018
- Employed excellent time-management skills to maximise task completion and reduce errors
- Delivered exceptional service to each customer by listening to concerns and answering questions
- Customised customer experiences to build brand loyalty
Guest Service Associate
KOCHI MARRIOTT HOTEL
KOCHI
06.2016 - 02.2018
- Maintained a well-groomed, professional appearance, meeting hotel brand values and consistently delivering positive first impressions
- Demonstrated impeccable communication and relationship-building skills, interacting naturally and easily with hotel guests
- Greeted hotel guests with warmth and professionalism, providing exceptional first impressions for positive hospitality experiences
Food and Beverage Trainee
KOCHI MARRIOTT HOTEL
KOCHI
12.2015 - 03.2016
- Performed additional tasks to keep dining room running smoothly
- Anticipated and addressed guests' service needs
- Stocked and maintained silverware, linens and condiments
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback
- Answered phones politely and promptly while accurately recording and confirming reservations
Education
BACHELOR'S DEGREE - CATERING SCIENCE AND HOTEL MANAGEMENT, FOOD AND BEVERAGE SERVICE
SNR Sons College
Coimbatore, TN, India01.2016
Skills
- Staff development and mentoring
- Customer service best practices
- Staff coaching
- Labour and food cost control
- Operations management
Languages
- Tamil
- English
- Hindi
- Malayalam
Languages
Hindi
First Language
Timeline
RESTAURANT SUPERVISOR
HMR GRAND KITCHEN
02.2020 - 12.2024
Trainee Food and Beverage Executive
KOCHI MARRIOTT HOTEL
03.2018 - 12.2018
Guest Service Associate
KOCHI MARRIOTT HOTEL
06.2016 - 02.2018
Food and Beverage Trainee
KOCHI MARRIOTT HOTEL
12.2015 - 03.2016
BACHELOR'S DEGREE - CATERING SCIENCE AND HOTEL MANAGEMENT, FOOD AND BEVERAGE SERVICE
SNR Sons College
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