DINESH S
Bangalore
Summary
Dynamic Relationship Manager with ICICI BANK, adept at driving portfolio growth through innovative cross-selling strategies. Proven ability to enhance client loyalty and satisfaction while resolving complex issues. Skilled in business development and team collaboration, consistently aligning service delivery with compliance and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Relationship Manager - DM2 Grade
ICICI BANK
09.2023 - Current
- Executed cross-selling strategies that increased revenue and strengthened client loyalty.
- Cultivated strong relationships leading to high customer satisfaction rates.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Partnered with internal teams to improve service delivery processes.
- Maintained compliance in banking operations aligned with business objectives.
Education
Post Graduate Diploma in Banking - Banking And Finance
Manipal Academy of Higher Education
Bangalore 08-2024
M.Sc. - Mathematics
Erode Arts And Science College
Erode05-2021
B.Sc. - Mathematics
Govt Arts And Science College
Salem 04-2019
Skills
- Business development and wealth management
- Cross-selling strategies
- Portfolio growth
- Document management
- Team collaboration
Certification
- NISM - National Institute of Securities Markets Certification
- IRDA - Insurance Regulatory and Development Authority of India Certification
- Computer-cum-Internet Literacy Programme - Directorate of Collegiate Education
Accomplishments
- Achieved quarterly business targets consistently.
- Recognized for top cross-selling performance in insurance and investment products.
- Generated significant CASA growth within assigned portfolio.
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Leadership And Activities
NSS Volunteer - Participated in special camps and certified by Ministry of Youth Affairs and Sports.
Languages
English
Advanced (C1)
C1
Tamil
Native
Native
Timeline
Relationship Manager - DM2 Grade
ICICI BANK
09.2023 - Current
Post Graduate Diploma in Banking - Banking And Finance
Manipal Academy of Higher Education
M.Sc. - Mathematics
Erode Arts And Science College
B.Sc. - Mathematics
Govt Arts And Science College