Dinesh Salvi

CRM Management: Manage data on Monday.com by ensuring timely data updates, automations, data sanity checks. Perpare and maintain dashboards and reports along with any admin related tasks.

Data Processing: Clean, format, and organize data according to specific project requirements, enhancing its usability and accuracy.

Team Leadership: Manage a team of 6, overseeing daily tasks, providing guidance, and ensuring timely and efficient completion of projects.
Customer Support Management: Handle and resolve customer issues, providing prompt solutions and maintaining high levels of customer satisfaction.
Data Integrity: Oversee data management processes to ensure accuracy, consistency, and compliance with data standards, maintaining overall data sanity.

List Building: Developed and maintained targeted lists for email marketing campaigns.
LinkedIn Outreach: Executed LinkedIn outreach campaigns to connect with and nurture potential leads.

Email List Building: Developed and managed email lists for targeted marketing efforts.
Email Marketing: Executed email marketing campaigns to engage and convert leads.
Lead Research: Identified and researched leads on social media platforms.
Campaign Management: Created and managed email campaigns, including A/B testing.
LinkedIn Outreach: Conducted outreach campaigns on LinkedIn to generate leads.
Call Scheduling: Scheduled calls and meetings using Google Calendar and Calendly.
CRM Management: Added and managed leads in HubSpot CRM.
Report Maintenance: Maintained and updated reports to track campaign and lead performance.

LinkedIn Outreach: Conducted outreach campaigns on LinkedIn to generate and nurture leads.
List Building: Compiled targeted lists for outreach and marketing efforts.
Email Marketing & Campaigns: Designed and executed email campaigns, including segmentation and A/B testing.
Salesforce Proficiency: Learned (on the job) and utilized Salesforce to create and manage leads, opportunities, reports, and dashboards based on the team requirements.
Data Management: Maintained data integrity, audited data, and managed KPI tracking for inbound leads.
Data Sanity & Auditing: Ensured data accuracy through regular audits and managed the data flow using Waterfall methodology.

Compiled lead lists for targeted email marketing campaigns.

Designed and executed A/B email campaigns to optimize engagement and performance.

Searched for potential leads on Facebook forums and on Nextdoor.
Coordinated and scheduled online meetings to facilitate communications.

Responded to customer emails, addressing inquiries and providing support.

Reached out to potential customers to promote and sell dietary supplements.
Generated and assessed leads through cold calling and follow-ups.
Offered comprehensive details about supplement products and addressed customer questions.
Applied persuasive communication techniques to finalize sales and meet targets.
Fostered positive interactions and managed follow-up calls to ensure customer satisfaction.

Maintained accurate data files related to customer interactions and sales.
Prepared and updated Management Information System (MIS) reports for tracking performance and outcomes.

Oversaw a team of 20 associates, ensuring achievement of monthly purchase targets.
Liaised with the UK team and clients to ensure smooth operations and alignment.
Prepared and maintained Management Information System (MIS) reports for performance tracking.
Trained new hires on procedures and best practices to ensure effective performance.

Managed 5 collection agents, overseeing daily operations and performance.
Trained the team on effective call techniques to improve conversion rates.
Tracked metrics and provided feedback to optimize team performance.

Led a team of 15 in ensuring the smooth digitization of patent papers.
Coordinated with the Patent team for queries and updates.
Provided daily work progress updates to top management.
Maintained Management Information System (MIS) and raised invoices.